Eddy
San Francisco,#2REBUTTAL Individual responds
Fri, February 25, 2005
That is garbage. No such service is offered. I repeatedly emailed and called the numbers. I always get a busy tone. Oddly enough when I call after hours I get through, only to hear a message that I should call during working hours. Go figure.... This is a VERY misleading site. If you get scammed, do as I do, file at the FTC. The more people who report them the more likely that thew will be looked at by the authorities and shut down.
Se
Sauda,#3Consumer Comment
Thu, February 24, 2005
quote: We have created our members area based on the feedback of thousands of customers who are in fact looking for these applications but need support using them. That's a load of crap! You are not giving support to anything, you made changes to a program, added your own name and now give support to a faulty client which will hurt the network. ______________________________________ quote: Regarding our eTomi client, as this is an open source program, we have created an improved version One more time, that's also a load of crap, you only turned up the speed and transfers to maximum and let the program connect to way to many hubs. It doesn't have any extra features or any improvements. ______________________________________ Since it's Open source you have to host and release the source, I can't see any links to the source files or the Shareaza sourceforge pages. ______________________________________ I don't need a membership, your Etomi client is free for everyone that knows how to use Google. All your releases have been downloaded several thousand times and distributed on the G2 network for weeks already. Of cause with a big red warning telling people not to use it! There's no need to use it! And there is no need to pay for it. Full support for the Shareaza client, the LimeWire Client and all other clients can be found on the Clients Forum and/or support pages.
Mp3
Website,#4REBUTTAL Owner of company
Wed, February 23, 2005
Dear customers, We apologize if you feel our services are not up to your satisfaction. We have created our members area based on the feedback of thousands of customers who are in fact looking for these applications but need support using them. This is why we charge for these services. Regarding our eTomi client, as this is an open source program, we have created an improved version of the software based once again on feedback from our customer base; once again, in the sole optic of improving the users experience and NOT to hack or rip-off people. As we know it is impossible to please our entire base of customers on the first attempt, we have created a team of specialists dedicated to the satisfaction of our customers: whether it may be a free upgrade to your membership, a discount on your current services or a free subscription to one of our affiliate websites, our customer retention team will address each individual issue seriously and will take action when possible to keep you satisfied. This is part of our total satisfaction guarantee given to you when you sign up with our site. If you would like to contact us for more information on this, you can reach us at (866)240-2481; Monday to Friday, 9am to 5pm (EST). Once again, please accept our sincerest apologies for any confusion or inconveniences. Sincerely, MP3Downloading.com