Complaint Review: Murphy's Restraunt and Lounge Dallas - Dallas Texas

Re: UNAUTHORIZED CHARGES ON MY CREDIT CARD 8654 for $220.43 on 08/25/2015 Case Number 10002175332263

I refer to the unathorized charges on my credit card and the falsification of the charges made Murphy's Restaurant in Dallas, TX. I wish to sue the defendant because it was done fraudulently by the cahiers at Murphy's Restaurant. The cashier never gave me my receipt but handed back my card before I left which was very odd to me.

Here are some errors on the copy of the receipt that I received from my bank:

The signature does not match the one on my Drivers License attached

I only drank 5 Crown Royals and Coke for a total of $35.00

I did not buy any other drinks listes such as Hennesy, Remy and Hese Melott

I did not eat any meals listed as 2 Sauted Goat Platter (I don't eat goat meat)

I bought a friend 3 Heinkens for a total of $12.00

There is Graduaity for $25.00 and a Tip for $25.00 that is unauthorized and was forged.

Name on the receipt for the customer as: "SWEATHEART" and my name is Anthony M

I called the owner on 3 different occassions to try resolve the issue on, 17th , 18th and 15th September to talk to the Manager and left messages with the lady in the restaurant. He never returned my calls despite reminding the lady that it was regarding the credit card and very important. She told me he normally comes in the evening. I wrote an e-mail on 10/16/2015 and never got any response as of today, and again that's a red flag.

I sent a certified mail tracking number 5152413003229648 on 10/16/2015 and got no response from the merchant or Manager at Murpy's Restaurant.

I eventually spoke to a Derick Smith, the Manager on 10/16/2015 at 6:00pm CST and told him about the fraudulant charges on my credit card. I gave him the dates and he promised to look into it and return my call the same day after : pm CST. He never called.

I happened to contact the cashier who text me compalining that she was in trouble for over-billing my credit card. I expalined her how upset I was about her fraud on my credit card and she claimed the other charges were from my friends who did not pay for their drinks. I old her this was false because non-of them drin any of the beers listed and morever I paid for the 3 Hainkens for my friend on that day and the rest was their rsponsibibity not mine. I have text messages to confirm this exchange with Uma.

The cashier, Uwa (I think was her name) never gave me a copy of my receipt deliberately.I later I realized that they had billed me for drinks I have never taken in my life. I don't drink whisky for medical reasons and have no idea what type of drinks were added to my bill.

I had only had 5 drinks of Royal Crown and Coke since I had already been drinking prior to visiting Murphys. There is NO WAY i could spend $260 in a night by myself.

The cashiers are very known for cheating and inflating bills at this restaurant. They take advantage of patrons who have been drinking. I have fiends named Joseph, Adu, Rodrick who experienced simmilar over-billing and willing to be my witnesses.

I called my 2 friends and are willing to testify that they paid for their own drinks before they left. Even if they didn't, that is not my problem. One of the notorious cashiers named Umar was the one who charged the card. I remember her name very well coz we chatted a few times about the bar and the customers. She even asked me to buy her a drink and told her most bar tenders are not allowed to drink on the job.

The bank has advised me to file with Fraud Dept of the Consumer Protection Agency if this case is not resolved and should send you a registered letter for your response.

I had reached out to the Manager to call me and I will bring my witnesses to verify the outrageous bill. After scritinizing the bill I am convinced that the bill was forged and the siignature is very different from mine. I am willing to testify and recover my money from the merchant. I will do anything to have this case resolved because I have tried all means.