- Report: #491873
Complaint Review: MVQ Home Savings Mall - Internet Internet
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Author Not Confirmed
Why?
MVQ Home Savings Mall
http://www.mvq-homesvingsmll.com Internet, Internet, United States of America
Phone:
8887434421
Web:
N/A
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Business Rating:
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MVQ Home Savings Mall MVQ Better Privacy 1-2-3 Adapative Marketing MembershipCenter.com Repeated unauthorized membership and charges to bank account Internet
I noticed some odd charges on my bank account when I got hit with several overdraft fees --nothing large, usually $14.95, $14.95, $24.95.
From the company website verbiage, I found that I was supposed to be getting all these great deals on home furnishings. Well, that's great -- but I live on a small sailboat.
When you go to their website to "retrieve membership information," you are redirected to another website that tries to capture either your email address or your debit/credit card number.
I caught one transaction and called the company to cancel the fraudulent membership (the phone rep got kind of snotty when I asked her if it was okay if I recorded our conversation.) I started poring over my bank statements from the past two months. Yep, two more similar transactions from affiliated companies.
Keep a close eye on all your transactions. I was busy during the month of August and just found these charges a couple of days ago.
If this isn't credit-card fraud, I don't know what is.
From the company website verbiage, I found that I was supposed to be getting all these great deals on home furnishings. Well, that's great -- but I live on a small sailboat.
When you go to their website to "retrieve membership information," you are redirected to another website that tries to capture either your email address or your debit/credit card number.
I caught one transaction and called the company to cancel the fraudulent membership (the phone rep got kind of snotty when I asked her if it was okay if I recorded our conversation.) I started poring over my bank statements from the past two months. Yep, two more similar transactions from affiliated companies.
Keep a close eye on all your transactions. I was busy during the month of August and just found these charges a couple of days ago.
If this isn't credit-card fraud, I don't know what is.
1 Updates & Rebuttals
Coolsara2013
Seattle,Washington,
Home Savings Mall is a Fraud
#2REBUTTAL Individual responds
Mon, August 05, 2013
I just noticed that since 2009, Home Savings mall has been charging my bank account for $37/month. I called my bank immediately and talked to bank of America’s representative and Home Savings mall representative. Since I cannot see the transaction in my bank account for more than a year, I was informed by Home Savings mall that my account has been charged for a membership that I never used or signed up since 2009.
I looked for Home Savings mall complaints online and there are hundreds of other complaints similar to mine from people who called this company scam and responsible for unauthorized billing.
Unfortunately, I was informed by Home Savings mall Rep that they are going to reimburse me ONLY for a year and NOT the last 4 years.
I am 100% sure that I’ve never signed up with Home Savings Mall or provided my banking info to them, however, Home Savings mall is my bank's (Bank of America) affiliate.
I feel violated for paying a monthly fee for a service that I DID NOT sign up for. I wonder why no Federal agency has ever taken notice of Home Savings Mall’s CEO "Gary Johnson" and his unethical ways of running this fraud.
This scheme is nothing more than theft and I would like to get reimbursed for ALL the money that has been taken out of my bank account since 2009 WITHOUT my authorization for a service that I've NEVER used.
