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  • Report:  #1171816

Complaint Review: My Clean PC - Internet

Reported By:
Carlo - San Antonio, Texas,
Submitted:
Updated:

My Clean PC
Internet, USA
Phone:
800-576-6049
Web:
www.mycleanpc.com
Tell us has your experience with this business or person been good? What's this?

     Did the online scan after going to www.mycleanpc.com website, paid $20 to "fix" all of the problems it found.  Then prompted to call a number to "activate" the  software.

     After a tech looked into my computer, told me that she would have to transfer me to a tech person and for an additional charge of $99 they would connect me to a live tech to remove some malware and some temporary internet files. 

    When I told them that I already paid $20 to "fix" all the problems and if the software itself couldnt fix basic things like removing temporary internet files, then it is not worth it.  I had been confused as to why I need to call someone to "activate" the software, but now I understood.  It was to get more money out of you.

     I see this definately as false advertising.

 



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