Teresa
United States of America#2UPDATE Employee
Mon, February 18, 2013
Hi Melissa,
We would like to express our sincerest apology for the inconvenience. Wondershare cooperate with third party payment platform Digital River, and assure 100% secure during payment.
Please contact us and attach the bill receipt to us, we will help you look into the case and give respond with solution. Contact info:
http://support.wondershare.com/contact-support/contact-support-team1.html
Our aim is to regain your confidence and trust. If you have any other concerns that you would like to address, please feel free to contact us.