Doug
United States of America#2Author of original report
Thu, March 07, 2013
Chase CC called you with myself on the phone. You told me I would have a refund in 30 days. Been over 60 days and no refund....do I need to say more?????
Scam
Scam
Scam
Calling/e-mailing does nothing!!!!!!!!!!!! Stop responding on this web page saying you will refund $$ and fix the problem....because you NEVER will.
JoshCustomerService
Denver,#3REBUTTAL Owner of company
Thu, February 07, 2013
Dear Doug,
We want to ensure your satisfaction and will do what it takes to solve this dilemma. Apologies for any inconvenience this has caused. You can email our customer service manager directly at [email protected]. Our Manager will be get back to you as soon as possible with the resolution.
Regards,
Customer Support