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  • Report:  #1083714

Complaint Review: Natalia Malinina - West Palm Beach Florida

Reported By:
Natalia Malinina - New York , New York,
Submitted:
Updated:

Natalia Malinina
1661 Worthington Road,suite 100, West Palm Beach, 33409 Florida, USA
Phone:
561-6828860
Web:
www.ocwencustomers.com
Categories:
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JUly 30,2013 was I sold 2 units in the city,New York and my power of attorney and the vice president of the title company was on the closing,speaking  on conference call with Ocwen representative,myself and the title person to confirm pay offs amount,that we previously receive from Ocwen.Everything was confirmed,the cashier checks were sending overnight to Ocwen via fedex,the titles were cleared for both apartment.But fromAugust 10, I starting receive weird phone calls from Ocwen ,that my mortgages are not closed and I have amount to pay for both apartment.!!!!!I hanged up on them,because I thought I have nothing to do with that.After 2 weeks on Aigust 3, I received a letter with returning cashier check and explanation that it was unsuffiecient funds!!!!!!!I called representative Esther Brock from Ocwen,West Palm Beach,service.She told that I didnt want negotiate with her ,so she sent me the check back,meanwhile the title person was telling that the title is cleared!He send the proof that our checks arrived next day and he was providing with tracking number and pay offs letters,so They are stating "researching" my pay off,meanwhile she said that the second check will be arrived anytime.After a couple emails,this representative Esther Brock,stopped answering emails to me and the title guy!Au

On September 9, 2013 another returned check arrived  and it was the same letter that its unsufficient funds,but nobody never mentioned what exact amount we have to pay for them!!!!!I sent to the title person Christopher Donnelly those checks and he is trying to speak,to communicate with Esther Brock and with the present of Ocwen ,LLC,but unfortunately nobody returning the calls for us!

Its bisarre situation,that instead of appologise and accepting their mistakes and unprofessionalism we are sitting and guessing whats happened next and Ocwen is threating me with foreclosure letters about the property that its no longer in my possesion.What is ithat?Who can help me to resolve this ridiculous situation,I am tired to speak with people who is on the another end of the world having no idea whats going on!

Please give me advise and maybe be aware dont deal with Ocwen!

Thank you for the attention.

 



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