applied for a payday loan online national platinum offer pop up with the option to skip this offer. I choose the option to skip this offer but they charged my account anyway. When I called them they say my 99.95 is non refundable after I repeatedly told them I don't shop online and that I did not apply for their services. They have tried to charge my account once before but claim the have no record of this charge. all they keep telling me to do over the phone is file a police report.