I was a Nationwide policyholder three years and had no claims, accidents or tickets during this time. I also paid all of my premiums on time.
I June 2014 I purchased a new home in Tampa. Prior to my move, and during the month of May I filled out a change of address and notified all of those companies I was doing business with from homeowners insurance to credit card companies, Florida Motor Vehicles and even the Supervisor of Elections. This included Nationwide.
During the month of May I received a premium notice from Nationwide which I paid which I thought was the balance owed to take me to my renewal in October.
On approximately August 30th, I received a letter from the Florida Department of Motor Vehicles stating that Nationwide had cancelled my auto policy and that my license and registration would be revoked if I did not provide immediate proof of insurance. I called Nationwide on September 2nd in an effort to find out what happened and attempted to get re-instated. The company would not provide me with any information other than to tell me that it had been more than 30 days since the cancellation and I could not be re-instated. The only thing they would be willing to do was write a new substandard policy with Progressive Insurance having premiums that were more than $340.00 per month. Outrageous!
When I asked why I had received no notices regarding this issue, they would only say this was all they could do. I also asked what address they showed to which they stated it was my prior address I find very strange and disconcerting when I was receiving all mail from all creditors, or all that required forwarding with the exception of Nationwide. I received no billings, late notices or cancellation notices.
As a result of their failures, I am now being forced to pay a surcharge because I had to state that I did not have existing insure when I made application to a new company, but the worse part was that I was driving around without any form of auto insurance for more than a month and a half. I am very fortunate that I was not involved in any kind of accident during this time. The consequences wo8uld have been financially devastating. STAY AWAY FROM NATIONWIDE.