- Report: #387382
Complaint Review: Nationwide Moving Services - Kaufman Texas
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Author Confirmed
Why?
Nationwide Moving Services
7267 C R 4094 Kaufman, 75142 Texas, U.S.A.
Phone:
866-441-5161
Web:
N/A
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Nationwide Moving Services Really poor experience with this company Kaufman Texas
I had an extremely poor experience with Nationwide Moving Services and their "movers" in October and needed to tell others about them. I contracted with Stephanie in early October to move my family and I from Mississippi in mid-October. I specifically asked whether or not they had their own trucks and they told me in fact that they did and it would be them picking up our stuff. They arrived 2 days later than scheduled which we could live with but the odd part was that the movers showed up with a rental truck and when I asked the driver what the deal was he politely replied " Nationwide is a broker and we do some moves for them" which was the first surprise since I was never told that in the first place even though I asked Stephanie that question from the door. Second problem, the way they handled my belongings was totall unprofessional and when I questioned them they became irate and said "do you want me to unload and leave?" when I said that I thought that was a good idea he said, it would cost me $500.00 since he already started loading and was only a quarter of the way finished. I let them finish the move. That was my fault, when I asked when they anticipated delivery I was then told within 14 days after Nationwide moving services rep told me 3-5 or so. It actually took 10 days to my dismay and we had many broken items. Nationwide did nothing to help us and rectify the situation which left us in a bad situation. In short, I would not recommend this company to others and would strongly suggest more research adn a better moving company to do business with.
Iwascheated
beaumont, Mississippi
U.S.A.
Iwascheated
beaumont, Mississippi
U.S.A.
1 Updates & Rebuttals
Emily W/ Nationwide Moving Services
Kaufman,Texas,
U.S.A.
Nationwide Moving Services Apologizes for Your Un-Easy Relocation..
#2UPDATE Employee
Thu, November 06, 2008
Nationwide Moving Services apologizes for your unhappy experience and would like to rectify the situation with you, we also want to verify that this is not how we do business. We try out best to meet the customers needs and make sure that they experience a smooth relocation. Anthem Claim Management as been assigned to handle all of our complaints, disputes, and damages. Please contact them at 1-877-551-5998. They will be more than happy to help you. Please send all complaints or damages to the address below. Again Nationwide Moving Services is deeply regrets that you were not fully satisfied with your relocation and is looking forward to our chance to rectify this situation with you. Anthem Claim Management 2351 W. Memorial Court Anthem, AZ 85086 1-866-551-5998 Nationwide Moving Services LLC 1-866-441-5161 Kaufman, Texas
