BHB
Poplar Bluff,#2Consumer Comment
Thu, December 31, 2009
I have used this company and they are on the level of scammers.
They only give non-binding estimates and then charge you double with the threat of locking your stuff up if you don't pay.
The contractor they hired to move my stuff, left about a third of my stuff in Idaho and moved the rest of it to Missouri. The truck was loaded very poorly, lots of broken stuff. He unloaded the truck alone out the side door of a penske truck about 4 to 5 feet up. How did one person carefully unload heavy stuff like that. He didn't even have a ramp. My grill is partially taken apart, where are the screws and why was it taken apart in the first place? Some screws are gone, but others that would need to be removed to take the shelf off are still in place. So the shelf is just flopping there halfway off. They left our microwave and stand, that was on the list. Many, many other things left or missing.
I can't afford to go get the remainder of my stuff, like my silverware and most of our dishes. I am still waiting on the resolution letter that was supposed to be in the mail at the beginning of December 2009.
I have paid and paid and paid for the mistake of not properly researching this company. If you do use them demand the come and inspect what needs done (they won't by the way), demand a binding estimate (you won't get it), and buy the full coverage insurance. Then get ready to have lots of broken, missing things.