- Report: #677441
Complaint Review: NCL - Internet
Reported By:
Marcus -
west palm beach, Florida, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
NCL
7665 Corporate Center Drive Miami, Florida United Internet, United States of America
Phone:
1-866-234-0292
Web:
www2.ncl.com
Categories:
Business Rating:
(0)
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NCL They Cancelled My Destination Without A Refund!!!! Internet
NorWegian Cruise Line Bahamas Paradise Island
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Complaint Rating:  Company information: NCL 7665 Corporate Center Drive Miami,Florida United States Phone: 1-866-234-0292 ncl.com On a exceptionally clear day NCL did not stop at there destination that we paid for on a three day cruise we made one stop bahamas and that was it. I planned to go snorkeling at the second stop and they cancelled it. I accuse this ship of fraud. The captain cancelled the trip for rough seas. It was clear out and 2 to 3 foot waves with excellent visibility I took photos of it for proof with the ships deck in view so it is clear I am on the ship. They clearly trapped us on the ship for an entire day with nothing to do so we would waste more money bored out of our minds and that is exactly what happened. The $30 snorkel trip which would have lasted all day was nothing for the ship to lose compared to the 30 an hour I spent drinking and gambling because I was bored to death and the entire boat follow suit. We had nothing else to do. This cruise sucked. Avoid cruises with policies to cancel trips without a refund let these cruise lines suffer to know who is paying there dam bills. We are i want a refund of a days worth of cruising and the money difference I spent between the snorkel trip and the booze i had to drink to try and make a good day of sitting on a ship staring at my vacation go down the tubes.. I would never cruise with this cruise lines again and I would advise you to do the same Royal Caribbean was much better and they stopped at every destination. I never felt so ripped off in my life I could have just done a two day cruise to the same destination and stayed the night in the bahamas and not have been rushed just so some swedish idiot can cancel the trip I paid for with a press of a mic! I seriously doubt this is an uncommon problem and most patrons just get off and forget to complain when the ship tallies up the cash they make it is corporate business decision to cancel your trip because they make way more money with you on the boat then with you on an excursion. I spent over $350 on the boat for the day compared to $30 snorkeling on a reef at a beautiful island that I paid to go to! Easy math and the entire ship was right there drinking with me so I am sure the cruise line trying to catch up for hard time! Not on my dime! I warn you all avoid NCL Norwegian Cruise Lines you won't get what you paid for and they will milk you for your money. Dam Starbucks 7.00 on this boat and drinks are a rip off average of $11.00 Cruising is one of my most enjoyable memories of a vacation and now it has been tainted by NCL ughh what a horrible trip and the staff when I complained told me what you going to do about it! You can't do anything we reserve the right to cancel your trip any place that tells there patrons this should go out of business! Please let it and cruise with anyone else been on 4 cruises and never had a problem I thought NCL was the best I was seriously mistaken. Take your money and run!! |
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