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  • Report:  #227489

Complaint Review: NCO Financial Services - Wilmington Delaware

Reported By:
- panorama city, California,
Submitted:
Updated:

NCO Financial Services
PO BOX 15630 Wilmington, 19850 Delaware, U.S.A.
Phone:
866-701-1275
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
WELL I FILED A PREVIOUS REPORT TODAY, REGARDING ANOTHER UNLAWFUL DEBT WITH COLUMBIA HOUSE COMPANY ( refer to "columbia house.. article for a better look at what I have to deal with during finals!!)

DESPITE VARIOUS ATTEMPTS TO CONTACT COLUMBIA HOUSE THRU THEIR BOGUS TELEPHONE LINES..

.... THE UNVALID ACCOUNT HAS BEEN SOLD TO NCO FINANCIAL SYSTEMS, ANOTHER DESITEFUL COLLECTION COMPANY.

Their Rep, Victoria told me the account could still get reported on my credit, despite any disputes I had concerning the validity of the Debt. I was prompted to make payment arrangements, for end of January and give my bank info.

Questioning the validity of her statement... I have sent them a letter which states all collection efforts must cease if debt is desputed w/in 30 days

I have also cancelled any payment arrangements made, seriously threatning to sue if funds are still withdrawn without Auth. ( I read they managed to piss off a few more consumers, stating there are no cancellations on payment arrangements and still withdrawing un-auth funds from accts. If anyone has been successful in obtaining NCO Financial's fax #... or even a Columbia house 1-800# that actully connects u to a live rep..

Arianne

panorama city, California
U.S.A.


13 Updates & Rebuttals

Steve [Not A Lawyer]

Bradenton,
Florida,
U.S.A.
M - Ottawa, Ontario, actually you are wrong.

#2Consumer Suggestion

Wed, January 10, 2007

"M", You wrote: "ok to start off with.. NCO doesn't send anything to your credit bureau. That is up to the company that you owe the debt to". The real facts: Actually, the original creditor can only report the debt until it is sold, after that, the JDB or collection agency reports it. You wrote: "Secondly, don't bother with going through all the hassle of changing accounts. it is against the law for NCO or any other debt collection company who follows the fdcpa to take money out of your account. a) without your permission, b) on any date or for any amount other than what you specify". The real facts: They know it is illegal, but they do it all the time. I have seen it. NCO are the largest offenders in the business.


J

Lakewood,
Ohio,
U.S.A.
Don, that's fair

#3Consumer Suggestion

Wed, January 10, 2007

Your correct, not everyone in this line of work, is a scum bags. In my opinion, NCO paid there way out of trouble. How many lifes, did they ruin, how many rights did they violate before the feds got involved. how many people are still paying NCO, for there illegal conduct? NCO, should of had there license revolked for 5 years, instead of a fine How many collection agency, re-age accounts, lie about payments made to reset the SOL, tell people they will be arrested, place accounts with credit bureau's without validation, place accounts on credit reports, because your last name is close to someone there looking for. send there own computer print outs or create there own paperwork to fool a person into thinking this is validation, if you can't collect for whatever reason, sell the debt, sue out of SOL, and get a default judgement. all this is done in the name of money. illegal conduct by a collection agency, or collector should also be criminal, not just civil I agree with you, that every line of work have dishonest people. and it isn't fair to say all collector are dishonest, liars, and cheats. for that, i'm sorry, to you and those that do follow the law I'm know that there are some people that commit fraud, to obtain credit, but when these people get caught, they go to jail for there crime, but a collection agency that commits fraud, I never arrested one or heard of one getting arrested Everyone has there own opinion, I may not agree with some of those, but I will respect that opinion. Don, we both could on and on, with each other about this. and still get nowhere or agree. so, lets not get into, these war of words, that happen alot here.


Don

Belleville,
Illinois,
U.S.A.
Bringing up old cases

#4Consumer Suggestion

Wed, January 10, 2007

J, You are very knowledgeable of what you are talking about, but why do you (and others) bring up a case where a collection agency was brought to justice over 2 years ago? While collection agencies are not the greatest businesses in the world, they GENERALLY follow the law. Any area of business has law breakers. This site in other categories is a great example. If it seems as though I am taking up for what sounds like a fellow collector, I am. The FDCPA does say that a collection agency can not take out a check from an account without authorization, which is all they said. And the point that no one wants to get sued, comes from the idea that a collector can be sued directly as well. Most collectors know that, and do not break the law. Please stop lumping all collectors together.


J

Lakewood,
Ohio,
U.S.A.
Nco, will screw you over

#5Consumer Suggestion

Tue, January 09, 2007

N.C.O. can, will and do, screw people over, this company had the biggest fine, ever placed against a collection company, been investigated by several state attorney general offices They still engage in there unlawful conduct, the person from canada, telling you other wise is wrong NCO, knows its the cost of doing business to get complaints and sued and they have several law frims at there beck and call, and they also know 9 out of 10 people will not follow thru with a suit against them. there playing the odds If nco, is breaking the law or violating the court order, set down by the Federal court in Pa. then you should contact the U.S. Attorney in Pa., will all the information and if they get more complaints. N.C.O will be back in front of the federal judge . Pa. state attorney general, has also, received many complaints against this company Also for you to consider, these collection companies sell these account back-n-forward to eachother, when things get hot for them or they have to put in a little work, they will sell your banking information with the debt, and some collection attorney will, freeze you bank account trying to take the money from you N.c.o. does report debts, to the credit bureau, as well as the original creditor, so you have 2 listing for the bad debts. N.C.O is one of the largest, JDB in this country, and do you think for a second, that they would buy these debts, without having a way to force, trick or anything to get your money. they count on the credit bureau's and the court to make returns on there investments I'm not getting into a war of words with this collector from canada, but his statement is pure bulls**t


M

Ottawa,
Ontario,
Canada
incorrect info

#6UPDATE Employee

Tue, January 09, 2007

ok to start off with.. NCO doesn't send anything to your credit bureau. That is up to the company that you owe the debt to. In this case especially. These accounts are too small to matter most times, ranging from $20 - $200.00. Secondly, don't bother with going through all the hassle of changing accounts. it is against the law for NCO or any other debt collection company who follows the fdcpa to take money out of your account. a) without your permission, b) on any date or for any amount other than what you specify. They can be sued! and in this case, to get sued over your $20 account really isn't worth it.


P

Red Oak,
Texas,
U.S.A.
legally affirming debt then refusing to pay

#7Consumer Comment

Wed, January 03, 2007

Not to start a war here but if the consumer re-affirmed the debt and the consumer gave the company their banking information to perform auto withdrawls to the company and the the consumer knowingly and willfully closed that account that checks/withdrawls have been specifically granted for ... isn't that fraud? how would you get around this? what would be the consumer's legal stance?


P

Red Oak,
Texas,
U.S.A.
NCO Fax Number

#8Consumer Suggestion

Sun, December 31, 2006

Ask and ye shall receive .... NCO fianancial fax number 215 441 3923 Fax early - fax often ...


J

Lakewood,
Ohio,
U.S.A.
Arianne, close your bank account

#9Consumer Suggestion

Thu, December 28, 2006

Most banks will tell you they can't stop ECI. WITHDRAWS, as you can with a paper check. Just close that account and keep all copies of the letter you sent, to the collection agency not to withdraw any money, that way when you get hit with NSF, charges you have something to show. Make sure you have them sign for that letter, did you sign anything to allow them to take the money, or have they told you that we have it on tape? have them produce, what they claim they have. What are the dates for this debt? by agreeing to pay, you could of re-set the SOL. Do you have any agreement in writting for them on this payment plan? You should contact any legal-aid in your state, for the best advise on how to handle this, without all the information on this there's a fine line here. Most states have laws on stop payments, and charges on a closed bank account, so you don't want to have to deal with that too, most of those laws deal with goods and/ or services which may not apply here. you state attorney office could better explain, if there would be a problem in closing your account with any agreement. I hate to see this jump up and bite you down the road. most people will tell you just close the account and be done with it. and have them prove everything, in most cases they can't. Yes, they still have to validate the debt if you request it. Yes, you can cancell payment for auto-withdraws, but you must prove that you told them not to take any money, if they have an agreement, cause they will lie there butts off and clean out your account, in the mean time. Sorry this is drawn out, without all the facts, I wanted to cover all basic. you can get alot of good advise here, but remember nothing on the internet can replace the advise of an attorney (not that one is always needed)its you, in the long run that may, have to stand in front of a judge not anyone here good luck


Steve [Not A Lawyer]

Bradenton,
Florida,
U.S.A.
Arianne, The info you need to beat NCO!

#10Consumer Suggestion

Thu, December 28, 2006

Arianne, First let me give you the possible bad news. If you made a payment arrangement or agreement to pay, you have legally re-affirmed the debt which means they can sue you and get a judgement. Second, if they have your bak info, and a payment authorization from you, you can bet they will take the money out of your account. Close that account IMMEDIATELY, and open one at another bank. This is very important to to a different bank, otherwise they will still get the money from your new account. NEVER speak to ANY debt collector on the phone! This will never do anything positive for you, and will always make things worse. As far as reporting to your credit, they would need at least your SS# to do this. Did YOU give it to them? NEVER give a collector ANY information for ANY reason. NEVER do this. And, that collector is wrong. Not only can they NOT report an item under dispute to your credit, they must remove any negative item until they do validate it. If they don't it's a slam dunk lawsuit in your favor. When you communicate, do it only in writing and by certified mail, return reciept requested. Be sure to put the certified# on the letter itself, and keep a copy for your records. This is very important as it proves exactly WHAT you sent. Now when they violate, you have it documented. Don't get mad, get paid!


Don

Belleville,
Illinois,
U.S.A.
Columbia House

#11Consumer Suggestion

Thu, December 28, 2006

First, I am not sure how any collection agency or Columbia House could post one of their accounts to your credit bureau as to apply for Columbia House, you do not have to use your SSN. I have not read your other post, but will do that.


Don

Belleville,
Illinois,
U.S.A.
Columbia House

#12Consumer Suggestion

Thu, December 28, 2006

First, I am not sure how any collection agency or Columbia House could post one of their accounts to your credit bureau as to apply for Columbia House, you do not have to use your SSN. I have not read your other post, but will do that.


Don

Belleville,
Illinois,
U.S.A.
Columbia House

#13Consumer Suggestion

Thu, December 28, 2006

First, I am not sure how any collection agency or Columbia House could post one of their accounts to your credit bureau as to apply for Columbia House, you do not have to use your SSN. I have not read your other post, but will do that.


Don

Belleville,
Illinois,
U.S.A.
Columbia House

#14Consumer Suggestion

Thu, December 28, 2006

First, I am not sure how any collection agency or Columbia House could post one of their accounts to your credit bureau as to apply for Columbia House, you do not have to use your SSN. I have not read your other post, but will do that.

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