- Report: #334394
Complaint Review: NCO Financial Systems Incorporated - Internet
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NCO Financial Systems Incorporated
www.NCOFinancialservices.com Internet, U.S.A.
Phone:
866-5062667
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NCO Financial Systems Incorporated Harassing Phone Calls all hours of the day and night Internet
My story is one I am sure a lot of you reading this report can relate to. NCO Financial Systems Incorporated is a division of NCO Financial Services. They are basically a debt collection service that uses lies, trickery and threats to get their message across. It all started about one year ago when the wireless company I was doing business with upgraded their network and I had to switch to another provider to be able to obtain cell phone service. I contacted the previous cell phone service and cancelled my account which at the time had a zero balance as I only used my wireless phone for emergencies.
Well life went on as it always seems to do and I was under the impression that I was clear with my previous cell provider and that should have been the end of it. A year went by and suddenly here comes NCO Financial systems Incorporated as they identify theirselves and claim I owe 700.00 on a cell phone service I had never made a call on for over 2 years!
My complaint is this NCO calls me in the mornings starting around 5am and off and on during the course of the day up until 1200 midnight. This goes on every day of the week including Sundays. It has got so bad that I will not pick up the phone unless I know who is calling through caller ID or some similiar measure.
I have sent in writing requests for them not to call me and have talked to one of their representatives who was hardly able to speak English that I could understand and have explained that I do not owe this money and that I want them to cease with the calls and recordings they have totally disregarded my requests and have continued on with their various methods of harassing me
either by phone, or in the mail.
They are the most rude , harassing and unprofessional company I have ever dealt with. I am currently seeking legal action against them for their methods to collect a debt from you average consumer.
Anyone out there who has this same company harassing them over debt then I hope this report will help you see that you are not alone.
Thanks for reading
Regina
Lucerne Valley, California
U.S.A.
Well life went on as it always seems to do and I was under the impression that I was clear with my previous cell provider and that should have been the end of it. A year went by and suddenly here comes NCO Financial systems Incorporated as they identify theirselves and claim I owe 700.00 on a cell phone service I had never made a call on for over 2 years!
My complaint is this NCO calls me in the mornings starting around 5am and off and on during the course of the day up until 1200 midnight. This goes on every day of the week including Sundays. It has got so bad that I will not pick up the phone unless I know who is calling through caller ID or some similiar measure.
I have sent in writing requests for them not to call me and have talked to one of their representatives who was hardly able to speak English that I could understand and have explained that I do not owe this money and that I want them to cease with the calls and recordings they have totally disregarded my requests and have continued on with their various methods of harassing me
either by phone, or in the mail.
They are the most rude , harassing and unprofessional company I have ever dealt with. I am currently seeking legal action against them for their methods to collect a debt from you average consumer.
Anyone out there who has this same company harassing them over debt then I hope this report will help you see that you are not alone.
Thanks for reading
Regina
Lucerne Valley, California
U.S.A.
2 Updates & Rebuttals
Johnny Payme
Savoy,Texas,
U.S.A.
Um... Calling you anytime outside the hours of 8AM and 9PM is illegal!
#2Consumer Suggestion
Wed, June 11, 2008
If they are calling you outside of this time then you gave grounds for a suit against NCO. Just keep track of all the calls made.
Steve
Bradenton,Florida,
U.S.A.
Regina, a very easy solution here
#3Consumer Suggestion
Fri, May 23, 2008
Regina, NCO Financial is the single largest offender of the FDCPA in the world. With that in mind, you will need to be able to prove your requests to stop the calls. Federal Law, specifically the FDCPA allows for you to request a CEASE COMMUNICATIONS with any third party debt collector. You need to send this by CERTIFIED MAIL, RETURN RECIEPT REQUESTED, and you should put the certified# on the letter itself and keep a copy for your records. This procedure is very important as it proves exactly what you sent. Now when they violate your LEGAL REQUEST, you can easily sue them and win for the blatant FDCPA violation. You can get up to $1000 in punitive damages, plus costs. Also go to FTC.gov and file a complaint online for the FDCPA violations. File a new complaint EVERY TIME they call, as enforcement is brought based on the number of complaints. Furthermore, NEVER sign anything you send to a debt collector, as your signature could magically appear on a contract. Just print. And, most importantly, STAY OFF THE PHONE!!! NEVER speak to any "bottomfeeder" on the phone. It will never produce positive results for you and can only make things worse. Don't get mad, GET PAID!!
