- Report: #280871
Complaint Review: Networkagenda.com - St. George Utah
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Author Confirmed
Why?
Networkagenda.com
networkagenda.com St. George, Utah, U.S.A.
Phone:
800-986-2640
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Networkagenda.com Unauthorized Charges St. George Utah
I got home from a vacation and went to my bank to make a deposit and found out that I had an overdraft fee that was caused by a company called networkagenda.com that I have Never purchased anything from.
They had charged me $9.95 for something that I did not puchase, have no idea what it is and certainly did not autorize.
I believe that it was probably a pop-up advertising some type of word processing software, that I visited, but did not purchase or download anything from their company.
Watch Out!
John d
Vancouver, Washington
U.S.A.
They had charged me $9.95 for something that I did not puchase, have no idea what it is and certainly did not autorize.
I believe that it was probably a pop-up advertising some type of word processing software, that I visited, but did not purchase or download anything from their company.
Watch Out!
John d
Vancouver, Washington
U.S.A.
4 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Thu, November 15, 2007
My name is Ryan; Raven Media handles some aspects of customer service for Network Agenda. If you are at this site then it is probably because we failed you somewhere in the customer service process and I would like the opportunity to make it right. Unfortunately I was unable to locate an account for John D. John D, Network Agenda is a bonus program that would have accompanied an order that you may have placed for a free informational CD. You had a free trial period, if you did not wish to continue utilizing the program you simply needed to contact Network Agenda's customer service department and express a desire to cancel prior to the end of the trial period or anytime thereafter. You can reach customer service for Network Agenda at 1-800-418-9320, they are available Monday - Friday 9 am - 9 pm Eastern Time. If you call this number you should get a friendly helpful agent that will be happy to help you with your account. If for any reason our agents did not help you or you don't feel that we have done our job please feel free to call or email me personally and I assure you that I will handle your problem immediately. My cell number is 435-773-1795. My email address is [email protected]. Sincerely, Ryan R.
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#3UPDATE Employee
Thu, November 15, 2007
My name is Ryan; Raven Media handles some aspects of customer service for Network Agenda. If you are at this site then it is probably because we failed you somewhere in the customer service process and I would like the opportunity to make it right. Unfortunately I was unable to locate an account for John D. John D, Network Agenda is a bonus program that would have accompanied an order that you may have placed for a free informational CD. You had a free trial period, if you did not wish to continue utilizing the program you simply needed to contact Network Agenda's customer service department and express a desire to cancel prior to the end of the trial period or anytime thereafter. You can reach customer service for Network Agenda at 1-800-418-9320, they are available Monday - Friday 9 am - 9 pm Eastern Time. If you call this number you should get a friendly helpful agent that will be happy to help you with your account. If for any reason our agents did not help you or you don't feel that we have done our job please feel free to call or email me personally and I assure you that I will handle your problem immediately. My cell number is 435-773-1795. My email address is [email protected]. Sincerely, Ryan R.
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#4UPDATE Employee
Thu, November 15, 2007
My name is Ryan; Raven Media handles some aspects of customer service for Network Agenda. If you are at this site then it is probably because we failed you somewhere in the customer service process and I would like the opportunity to make it right. Unfortunately I was unable to locate an account for John D. John D, Network Agenda is a bonus program that would have accompanied an order that you may have placed for a free informational CD. You had a free trial period, if you did not wish to continue utilizing the program you simply needed to contact Network Agenda's customer service department and express a desire to cancel prior to the end of the trial period or anytime thereafter. You can reach customer service for Network Agenda at 1-800-418-9320, they are available Monday - Friday 9 am - 9 pm Eastern Time. If you call this number you should get a friendly helpful agent that will be happy to help you with your account. If for any reason our agents did not help you or you don't feel that we have done our job please feel free to call or email me personally and I assure you that I will handle your problem immediately. My cell number is 435-773-1795. My email address is [email protected]. Sincerely, Ryan R.
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#5UPDATE Employee
Thu, November 15, 2007
My name is Ryan; Raven Media handles some aspects of customer service for Network Agenda. If you are at this site then it is probably because we failed you somewhere in the customer service process and I would like the opportunity to make it right. Unfortunately I was unable to locate an account for John D. John D, Network Agenda is a bonus program that would have accompanied an order that you may have placed for a free informational CD. You had a free trial period, if you did not wish to continue utilizing the program you simply needed to contact Network Agenda's customer service department and express a desire to cancel prior to the end of the trial period or anytime thereafter. You can reach customer service for Network Agenda at 1-800-418-9320, they are available Monday - Friday 9 am - 9 pm Eastern Time. If you call this number you should get a friendly helpful agent that will be happy to help you with your account. If for any reason our agents did not help you or you don't feel that we have done our job please feel free to call or email me personally and I assure you that I will handle your problem immediately. My cell number is 435-773-1795. My email address is [email protected]. Sincerely, Ryan R.
