- Report: #1383352
Complaint Review: Neuliftskin - Internet
Reported By:
Lynn -
Crystal Lake, Illinois, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Neuliftskin
Internet, USA
Phone:
855-724-3755
Web:
neuliftskin.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Neuliftskin Used false survey and offering free gift. Internet
I was trying to access progressive.com and was redirected to a Progressive survey with an offer for a free gift. This "gift" turned out to be an offer for Neulift skin cream for free (plus shipping).... Only after signing up were the "terms" presented. Turned out this was a subscription to receive the product every month for $94.00 each month.
I immediately called and demanded cancellation and a refund of the shipping costs that already appeared on my credit card. I did get a confirmation to cancel. However, I was told the shipping fees will be kept for "restocking fees". Since I called within 5 minutes of ordering I thought that was a little exessive.
After complaining and threatening to file a report they agreed to remove all charges. As of now, they have not done so.
I called back and asked for a manager to verify. I did manage to get all charges refunded to my credit card and received all the Transaction ID's to report to the credit company. I also intend to report this to Progressive to make them aware that they are being used for deceptive practices.
