- Report: #789733
Complaint Review: News Max - West Palm Beach Florida
Reported By:
mtnmama52 -
Provo, Utah, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
News Max
560 Village Blve. Suite 120 West Palm Beach, 33409 Florida, United States of America
Phone:
5616861165
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
News Max Franklin Prosperity Ordered book from Newsmax on CNN. Did not order newsletters from Franklin Prosperity. Franklin took $49.00 out of my account with no authorization. Had to close the account. West Palm Beach, Florida
I ordered a book "Aftershock" from NewsMax on CNN. I unchecked the box which asked if I wanted to order newsletters. The newsletters started coming anyway, spamming my mail box. NewsMax Emails me, so I Emailed them back telling them to stop spamming me with newsletters I did not order. I told them I was not going to pay for the newsletters, as I did not order them. I got no response. On October 13, Franklin Prosperity (which must be a NewsMax subsidiary or associate) because they were one of the spammers, debited my checking account for $49.00. I tried calling the number on the transaction to tell them to stop the newsletters, but only got an answering machine. These people stole $49.00 from my bank account when they had no authorization from me to do so. The Authors of "Aftershock", which was the lure for the scam are: David Wiedemer, PhD, Robert A Wiedemer, and Cindy Spitzer. I would like to get my $49.00 back, but I suppose there is no way. I do want to let other people know this is a scam and stay away from it. I have contacted CNN and you at Ripoffreport.com. Thank you.
1 Updates & Rebuttals
CS1422
United States of AmericaRebuttal
#2UPDATE Employee
Fri, November 11, 2011
As part of the Newsmax customer service team, I am sorry to hear that you are having this issue. We take these types of situations seriously. We have long maintained an A+ rating with the Better Business Bureau. If you would, please call (800) 485-4350 [Monday through Friday 9 am to 10 pm ET]. We would greatly appreciate the opportunity to resolve this issue to your satisfaction, and strongly encourage you to contact us at your earliest convenience so we may do so. Thank you.
