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  • Report:  #1437973

Complaint Review: NextGen Leads George Muller - San Diego California

Reported By:
Tevis Verrett - Los Angeles, CA, United States
Submitted:
Updated:

NextGen Leads George Muller
4110 Mission Blvd. Suite 200 San Diego, 92109 California, United States
Phone:
(877) 817-3853
Web:
www.nextgenleads.com
Tell us has your experience with this business or person been good? What's this?

Arrrgh, I am at the zenith of my frustration. Their 'exclusive leads' are garbage. They are quick to lure you in with a limited time bonus. The rep who called me romanced me into high minimums and new cool toys. 

My first three massively expensive and qualified leads worth was nothing more than the following:  a disconnected number, a shared lead, and an incentivized lead.

When I asked for a refund for these bad leads. . . out of no where I am told that I have to buy 9 leads before I can get a refund.

Can you say, 'bait and switch?"

From customer support:

Hi Tevis, 

 Data lead returns are issued on the 1st and 16th of each month (or the following Monday, if either date falls on the weekend). You must purchase a minimum of 9 leads to receive a refund. Attached is a copy of our refund policy. Unfortunately, I am not allowed to make any exceptions to the rules. 

Stephani Klamm

Customer Support Representative

[email protected]

Customer Support line

(858) 703-6007

Shame, shame on them.



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