Complaint Review: Nick Venedi (unison) - London Internet

By its very nature and content this complaint (if that's what it is) is a note of anger directed towards me from Jose who has been a very close friend since 1996. There are difficulties which prevent me from giving a detailed respond to the comments and this is because to do that I would be forced to enter into an online discussion about matters that are private between the two of us. I won't do that as I respect Jose's right to privacy. The second element to this is the one around the circumstances and the difficulties Jose faced when his medication was changed and he was given something different which , as I understand it, lead to a deterioration of his condition (which he describes in the main part of his submission) he felt very ill. I am therefore more concerned as to whether the correct risk assessments and the right factors were taken into consideration before that decision was made and if it is correct that the change of medication had such a severe affect on Jose then more care and attention should have been invested into managing the change. I would want to look into this if I was given permission to do so. For my own part I feel quite upset that I did not, as a good friend, keep closer contact with Jose and was not in a position to have knowledge of this situation until now. Had I known I would have been there to help and support him in what must have been a very difficult time. It is worth noting that despite the expressed anger Jose made a specific request to my office (in writing) requesting that I should be the one to deal with his case and that he made that request after the complaint. I was of course concerned but agreed to help. I won't go into the detail of the nature of the representation Jose was given but will refer to points that he has stated in his report. The correct position regarding his job situation was that he was not going to be dismissed on the contrary he had 3 options. The first was to stay where he was, second to be transferred to another location and the third to discuss settlement terms. My written advice to him (copies on file) was to either stay in his job or take a transfer, Jose, was clear that he wanted to leave. This was very much against my professional opinion. So I am sorry that he feels he lost his job because of me? I would like to conclude by saying that I acknowledge that I should have made time to ensure that I knew what was happening to him at the time and I feel upset that there wasn't much else I could have done to help and support him with the problems arising out of the decision to change his meds and although I am not a medical expert I feel I could have given moral support. I wish Jose the best with the future and hope that he can come to me if he wants help. Nick

By its very nature and content this complaint (if that's what it is) is a note of anger directed towards me from Jose who has been a very close friend since 1996. There are difficulties which prevent me from giving a detailed respond to the comments and this is because to do that I would be forced to enter into an online discussion about matters that are private between the two of us. I won't do that as I respect Jose's right to privacy. The second element to this is the one around the circumstances and the difficulties Jose faced when his medication was changed and he was given something different which , as I understand it, lead to a deterioration of his condition (which he describes in the main part of his submission) he felt very ill. I am therefore more concerned as to whether the correct risk assessments and the right factors were taken into consideration before that decision was made and if it is correct that the change of medication had such a severe affect on Jose then more care and attention should have been invested into managing the change. I would want to look into this if I was given permission to do so. For my own part I feel quite upset that I did not, as a good friend, keep closer contact with Jose and was not in a position to have knowledge of this situation until now. Had I known I would have been there to help and support him in what must have been a very difficult time. It is worth noting that despite the expressed anger Jose made a specific request to my office (in writing) requesting that I should be the one to deal with his case and that he made that request after the complaint. I was of course concerned but agreed to help. I won't go into the detail of the nature of the representation Jose was given but will refer to points that he has stated in his report. The correct position regarding his job situation was that he was not going to be dismissed on the contrary he had 3 options. The first was to stay where he was, second to be transferred to another location and the third to discuss settlement terms. My written advice to him (copies on file) was to either stay in his job or take a transfer, Jose, was clear that he wanted to leave. This was very much against my professional opinion. So I am sorry that he feels he lost his job because of me? I would like to conclude by saying that I acknowledge that I should have made time to ensure that I knew what was happening to him at the time and I feel upset that there wasn't much else I could have done to help and support him with the problems arising out of the decision to change his meds and although I am not a medical expert I feel I could have given moral support. I wish Jose the best with the future and hope that he can come to me if he wants help. Nick

By its very nature and content this complaint (if that's what it is) is a note of anger directed towards me from Jose who has been a very close friend since 1996. There are difficulties which prevent me from giving a detailed respond to the comments and this is because to do that I would be forced to enter into an online discussion about matters that are private between the two of us. I won't do that as I respect Jose's right to privacy. The second element to this is the one around the circumstances and the difficulties Jose faced when his medication was changed and he was given something different which , as I understand it, lead to a deterioration of his condition (which he describes in the main part of his submission) he felt very ill. I am therefore more concerned as to whether the correct risk assessments and the right factors were taken into consideration before that decision was made and if it is correct that the change of medication had such a severe affect on Jose then more care and attention should have been invested into managing the change. I would want to look into this if I was given permission to do so. For my own part I feel quite upset that I did not, as a good friend, keep closer contact with Jose and was not in a position to have knowledge of this situation until now. Had I known I would have been there to help and support him in what must have been a very difficult time. It is worth noting that despite the expressed anger Jose made a specific request to my office (in writing) requesting that I should be the one to deal with his case and that he made that request after the complaint. I was of course concerned but agreed to help. I won't go into the detail of the nature of the representation Jose was given but will refer to points that he has stated in his report. The correct position regarding his job situation was that he was not going to be dismissed on the contrary he had 3 options. The first was to stay where he was, second to be transferred to another location and the third to discuss settlement terms. My written advice to him (copies on file) was to either stay in his job or take a transfer, Jose, was clear that he wanted to leave. This was very much against my professional opinion. So I am sorry that he feels he lost his job because of me? I would like to conclude by saying that I acknowledge that I should have made time to ensure that I knew what was happening to him at the time and I feel upset that there wasn't much else I could have done to help and support him with the problems arising out of the decision to change his meds and although I am not a medical expert I feel I could have given moral support. I wish Jose the best with the future and hope that he can come to me if he wants help. Nick

By its very nature and content this complaint (if that's what it is) is a note of anger directed towards me from Jose who has been a very close friend since 1996. There are difficulties which prevent me from giving a detailed respond to the comments and this is because to do that I would be forced to enter into an online discussion about matters that are private between the two of us. I won't do that as I respect Jose's right to privacy. The second element to this is the one around the circumstances and the difficulties Jose faced when his medication was changed and he was given something different which , as I understand it, lead to a deterioration of his condition (which he describes in the main part of his submission) he felt very ill. I am therefore more concerned as to whether the correct risk assessments and the right factors were taken into consideration before that decision was made and if it is correct that the change of medication had such a severe affect on Jose then more care and attention should have been invested into managing the change. I would want to look into this if I was given permission to do so. For my own part I feel quite upset that I did not, as a good friend, keep closer contact with Jose and was not in a position to have knowledge of this situation until now. Had I known I would have been there to help and support him in what must have been a very difficult time. It is worth noting that despite the expressed anger Jose made a specific request to my office (in writing) requesting that I should be the one to deal with his case and that he made that request after the complaint. I was of course concerned but agreed to help. I won't go into the detail of the nature of the representation Jose was given but will refer to points that he has stated in his report. The correct position regarding his job situation was that he was not going to be dismissed on the contrary he had 3 options. The first was to stay where he was, second to be transferred to another location and the third to discuss settlement terms. My written advice to him (copies on file) was to either stay in his job or take a transfer, Jose, was clear that he wanted to leave. This was very much against my professional opinion. So I am sorry that he feels he lost his job because of me? I would like to conclude by saying that I acknowledge that I should have made time to ensure that I knew what was happening to him at the time and I feel upset that there wasn't much else I could have done to help and support him with the problems arising out of the decision to change his meds and although I am not a medical expert I feel I could have given moral support. I wish Jose the best with the future and hope that he can come to me if he wants help. Nick