- Report: #990505
Complaint Review: no more rack - new york New York
Reported By:
donna t. -
elizabeth, Illinois, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
no more rack
37th w. 47th st. fl11 new york, 10036 New York, United States of America
Phone:
800 538 9798
Web:
no more rack
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
no more rack sheryl, claimed to be a manager. called customer service. you will have to email. she kept repeating many times. you will have to email. she had southern drawl. hard to understand. new york, New York
his so-called manager was so rude, sheryl, that i was extremely upset. i will never order from no more rack again. i do not like being treated with absolutely no respect. i have made a lot of orders to this company. had problems 2 yrs. ago, not receiving orders. on dec. 31 website advertised free shipping. NOT SO! i ordered a belgian wafflemaker, but no instructions came in delivery. email email them, but what the hell is customer service doing? what a joke!
1 Updates & Rebuttals
Nomorerack.com Customer Care
New York,New York,
United States of America
NoMoreRack.com - Customer Care
#2UPDATE Employee
Fri, January 04, 2013
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : [email protected]. We promise to get back to you within a maximum of 24 hours with a superb solution.
Look forward to hearing from you, and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
