- Report: #1011270
Complaint Review: Nomorerack - Internet
Reported By:
toth92363 -
San Francisco, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Nomorerack
Internet, United States of America
Phone:
Web:
www.nomorerack.com
Categories:
Business Rating:
(0)
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Nomorerack Item was used, screen was scratched. Internet
I bought a "New" MID M729 Android Tablet PC from Nomorerack. When it arrived, it was not new, it was used, the screen was scratched, and the battery would not stay charged. I notified Nomorerack, and got the 'run around'. I purchased this item using my Bill Me Later account. I notifed Bill Me Later, and after they processed my dispute, my dispute was completed by Bill Me Later. If you do plan to buy an item from Nomorerack, please use a third party payer to process the transaction, one that will not give Nomorerack your credit card number.
1 Updates & Rebuttals
Nomorerack.com Customer Care
New York,New York,
United States of America
NoMoreRack.com - Customer Care
#2UPDATE Employee
Mon, February 11, 2013
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : [email protected]. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
