Shane
Austin,#2Author of original report
Sun, January 03, 2010
These guys must have me confused with a different unsatisfied customer. I was never on the phone with them when they during a walk around the vehicle. Even if they did, how would a claimed walk around over the phone prove anything. For all you'd know they'd be walking around their toilet.
There was no disclosure of the emergency break not working. They're lucky it wasn't worth my time to throw them in court. Then again, maybe that's their angle - get away with stuff that isn't worth their customer's time to take it to the next level.
They purchased the vehicle at auction and all of this was disclosed on the auction paperwork. However, the info never made it to me.
My phone number used to be listed on this report and I've had at least 10 different buyers call me in less than a year b/c they were ripped off by these guys too.. Don't take my word for it, try them out yourself. Just beware.
Shane
Eric B.
Bedford,#3UPDATE Employee
Sun, January 03, 2010
This complaint significantly exaggerates issues with the vehicle. The vehicle had 77K miles on it and certainly had normal but minor wear on it. Prior to the sale we did a very detailed walk-around inspection on the vehicle with the customer being on the phone. All noticeable imperfections have been discussed. The customer also had an independent inspection done on the vehicle which showed imperfections on the report. We always try to describe each vehicle in detail and we have done that in this case. But we can't be blamed that the customer did not like the vehicle after owning it or driving it for some time.
We sell about 50 cars per month not all of which may be perfect. However, we always try to describe them in detail. We are always open to any questions regarding our vehicles. We are always willing to do a walk around inspection on any of our vehicles. Third party inspections are always available. Many of our vehicles are sold on Ebay, our Ebay name is diamond.b. We have over 600 positive reviewes on Ebay, all from people who have done business with our dealership!! We have been awarded 3 Ebay Motors Top Seller Awards - given for outstanding business and committment to serving our customers. We would be honored to be given a chance of proving to you that our vehicles are properly described and our sales team is always very helpful and accomodating. Keeping our customers happy is our main goal!
Jim
Orlando,#4Consumer Suggestion
Sun, July 12, 2009
No matter how anybody twists it, buying a car, sight unseen on the internet simply defies common sense. You threw common sense out the window to do this. Accordingly, you took the bait, you were bitten. Is it possible this seller set out to scam you or anyone else who took the bait? Absolutely! Why then, would you give them the opportunity???