- Report: #1499858
Complaint Review: Norton Financial Group - Ottawa ON
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Author Not Confirmed
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Norton Financial Group
Ottawa, ON, Canada
Web:
nortonfinancialgroup.com
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Norton Financial Group Kelly Anderson Jesse Hanlon Daniel Knowles Promised to refund, yet over 30 days later no money Ottawa ON
On August 13, 2020 I received a call saying I was approved for a loan with a security deposit of $980. The next day I received a call from the reps supervisor (who certainly did not speak like any manager i've ever encountered) stating that the lender wants another $1500 to secure the loan. He asked if i wanted to back out, and I said yes, concerned that this was a scam. After many phone calls, aprox two weeks later Jesse told me that he did not process my refund as he didn't know how to. Then a few hours later I received a text from Daniel Knowles telling me my application was about to expire.
I called him, and he told me that the refund request was not processed, and it wasn't $1500, just another $980. Either way I really just wanted my deposit back. He assured me I would see it the following week. It's now been over 30 days.... deposit hasn't been returned and I can't get a hold of anyone there.
