- Report: #203540
Complaint Review: NPMG - A Registered ISO/MSP Of JP Morgan Chase Bank - Phoeniz Arizona
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NPMG - A Registered ISO/MSP Of JP Morgan Chase Bank
2398 E. Camelback Rd., Ste. #850 Phoeniz, 85016 Arizona, United States of America
Phone:
877-407-2621
Web:
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NPMG - A Registered ISO/MSP Of JP Morgan Chase Bank MISLEADING, RIP OFF, LIES DIANA MOYA Phoeniz Arizona
I was contacted by a representative from NPMG over the phone stating that we have qualified for "wholesale rates." Diana Moya came, pulled out her labtop, showed us that we could save approx. $3,000.00 annually by switching to NPMG from our current proccessor. We would only have to pay a $99.00 upgrade fee for the new machine. I asked Diana more than once if this $99.00 was a once-time flat fee and she said "YES." She also said that if we would decide to go with NPMG that day...that the company would give us a check for $500.00 as an incentive. I said we would consider it and she left. After discussing with my partner, I called Diana about 15min later and left a message stating that we were interested in filling out the paperwork.
She called me the next day and came in again. She rushed throught the paperwork, we signed, and told us that we were not entitled to the $500.00 because we had not signed on the same day although I had left a message for her to come back that same day. I again asked her if the $99.00 fee was a one time fee and AGAIN she said YES. I also asked what the cancellation policy was and she stated that we could cancel at anytime with no penalties.
I received the cc machine a few days later, and notice that there are a few features that this new machine does not have compared to my old machine (ie: not being able to refund using the same invoice on the same day.)
A week later, I received a letter from LEASING FINANCE GROUP, LLC. stating that $99.00 would be debited from our account every month and that the lease was non-cancellable.
Yes, I should have read the fine print before I signed, but I have never experienced a salesperson like Diana Moya who LIED TO MY FACE when I asked her questions regarding such critical information such as a "flat one-time upgrade fee" and the cencellation policy.
She lied regarding the most pertinent information regarding this transaction and I am going to persue all avenues in making sure the word is spread about this company and the methods their salespeople use. I have decided to take the recommendation that I've read on this site for those who have been vicitimized by NPMG and make sure to be overly cautious any time I am solicited.
Susan Hayward, California
U.S.A.
She called me the next day and came in again. She rushed throught the paperwork, we signed, and told us that we were not entitled to the $500.00 because we had not signed on the same day although I had left a message for her to come back that same day. I again asked her if the $99.00 fee was a one time fee and AGAIN she said YES. I also asked what the cancellation policy was and she stated that we could cancel at anytime with no penalties.
I received the cc machine a few days later, and notice that there are a few features that this new machine does not have compared to my old machine (ie: not being able to refund using the same invoice on the same day.)
A week later, I received a letter from LEASING FINANCE GROUP, LLC. stating that $99.00 would be debited from our account every month and that the lease was non-cancellable.
Yes, I should have read the fine print before I signed, but I have never experienced a salesperson like Diana Moya who LIED TO MY FACE when I asked her questions regarding such critical information such as a "flat one-time upgrade fee" and the cencellation policy.
She lied regarding the most pertinent information regarding this transaction and I am going to persue all avenues in making sure the word is spread about this company and the methods their salespeople use. I have decided to take the recommendation that I've read on this site for those who have been vicitimized by NPMG and make sure to be overly cautious any time I am solicited.
Susan Hayward, California
U.S.A.
1 Updates & Rebuttals
Susan
Hayward,California,
U.S.A.
UPDATE: LEASE WITH LFG TERMINATED!!!
#2Consumer Suggestion
Fri, October 20, 2006
I received a letter from LFG today stating that they will release me from any future obligations under the lease agreement!!!! Success!!! Thanks to this website and those who have choosen to share their story and strategies. My story is posted on this website so read a little bit through the initial reports in order to find out details of my situation.
Anyhow, here is how I was able to fight and succeed in winning...
After I found out (about 10 days after receiving the cc machine in the mail) that I had been deceived by Diana Moya of NPMG - the credit card processing company and that I had been tricked into a 60-month non-cancellable lease with LFG, I decided to follow the advice of other victims who had posted on this website....
1.) Called my bank which LFG was debiting from and stopped payment immediately from any LFG withdrawal attempts. Made sure to contact our current merchant services company and warned them of NPMG's pontential attempt to switch over our service. We then closed our bank account and reopened another one.
2.) Repackaged the credit card machine and sent back to LFG with UPS certification.
3.) Wrote and called both NPMG and LFG to request cancellation on accounts and also to give them a chance to respond.
4.) Wrote letters to BBB of AZ, CA, Chicago - IL; Attorney General of AZ, CA and IL and also the FTC
The BBBs attempts were fruitless. However, the Attorney General of IL (Lisa Madigan) was able to get LFG to terminate our lease.
Thank you Thank you to all those who made such effective suggestions and for those who are still going through this...keep on fighting. PERSISTENCE PAYS...Don't let these fradulant companies win.
