- Report: #1341636
Complaint Review: Nu Modern Skincare - Internet
Reported By:
terry -
Wilmington, North Carolina, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Nu Modern Skincare
Internet, USA
Web:
N/A
Categories:
Business Rating:
(0)
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Nu Modern Skincare Renu Eye CreamRenuvaderm Unauthorized withdrawals from my bank account Internet
This company offered free samples of their product for $5.99. I placed an order for the free sample only. One month later my account was billed for $94.57 and $89.47. I did not order any more items from them but was billed anyway and have not received anything from them. I don't know how to make this stop. They no longer have any contact information on the web. This is horrible and I cannot believe people would stoop so low.
1 Updates & Rebuttals
Striderq
Columbia,South Carolina,
USA
Unfortunately---
#2General Comment
Tue, December 06, 2016
You did authorize the charges. You ordered a "free trail" of the product for handling and shipping. However, the terms state that if you don't cancel within a certain timeframe (usually 14 days from order) then you agree to pay full cost for the item and to receive a shipment each month at full cost.
If you contact your bank, they should be able to give you the contact phone number of the company. If you cancel, get a confirmation number and be sure to write it down and keep it. I'd suggest contacting your bank and telling them that you lost your card and want a new one with a completely different number. This will keep the company from being to process any further charges.
