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  • Report:  #141743

Complaint Review: O'Brien Mitsubishi Hyundai - Naples Florida

Reported By:
- naples, Florida,
Submitted:
Updated:

O'Brien Mitsubishi Hyundai
2625 Davis Blvd. Naples Naples, 34104 Florida, U.S.A.
Phone:
239-4171222
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased a Montero Sport 2000 @ $ 10,900.00 about 2 days ago and I spoke to a salesman there, his name is Joe.

This car was used and had about 45K milles, We went back to the Dealer joe called us to sign a new contrat and I called him (Joe) everything stay the same he said yes yes yes ,no changes no changes. send your wife I will take care dont worry about no change!!!

I send my wife she does not speak or read english but he said everything stay the same. when I came back from work she show me the paperwork from the dealer (O'brien mitsubishi in naples) and they change all the terms the interest rate, so I went from 10.25% to 18.25% and from 48 month to 60 month total $$$ 18.990.00.

Next morning we went to the dealer and joe send us with his general manager and he said your wife signed the contrat the car is yours get out of the dealer and take the car with you or I call the police on you, if you don't take the car with you I call my towing people and they wil take it back to your home.

Joe told my wife the contrat stay the same we change the name of the bank that is going to give you the loan.

The contrat was in ENGLISH and they were in a hurry sign sign JOE was helping the O'brien mitsubishi of naples to RIP-ME-OFF

Carlos

naples, Florida
U.S.A.


5 Updates & Rebuttals

Kevin

Joelton,
Tennessee,
U.S.A.
Finance changes Why does your wife not speak english

#2Consumer Comment

Mon, June 20, 2005

Why does your wife not speak english? English is the official language of this country. I would not expect english written documentation if I moved to Cuba, Mexico or Spain so how did the dealership take advantage of you in this situation? If you live here learn the language or don't mingle in the english speaking communities.


Kevin

Joelton,
Tennessee,
U.S.A.
Finance changes Why does your wife not speak english

#3Consumer Comment

Mon, June 20, 2005

Why does your wife not speak english? English is the official language of this country. I would not expect english written documentation if I moved to Cuba, Mexico or Spain so how did the dealership take advantage of you in this situation? If you live here learn the language or don't mingle in the english speaking communities.


Kevin

Joelton,
Tennessee,
U.S.A.
Finance changes Why does your wife not speak english

#4Consumer Comment

Mon, June 20, 2005

Why does your wife not speak english? English is the official language of this country. I would not expect english written documentation if I moved to Cuba, Mexico or Spain so how did the dealership take advantage of you in this situation? If you live here learn the language or don't mingle in the english speaking communities.


Kevin

Joelton,
Tennessee,
U.S.A.
Finance changes Why does your wife not speak english

#5Consumer Comment

Mon, June 20, 2005

Why does your wife not speak english? English is the official language of this country. I would not expect english written documentation if I moved to Cuba, Mexico or Spain so how did the dealership take advantage of you in this situation? If you live here learn the language or don't mingle in the english speaking communities.


S

Naples,
Florida,
U.S.A.
Thats Illegal Carlos!

#6Consumer Suggestion

Fri, June 17, 2005

Carlos, I work in the Automotive industry in Naples, and what they did to you is illegal. If your wife speaks only spanish, they have to provide certain documents in spanish, not all of them but some of them. Also, do you have any of the original paperwork that you signed? If they changed banks on you you would have had to have sign the new bank contract as well, I'm assuming you and your wife on the car? If you could respond back with answers to these questions maybe I could help you with this... 1. Did you have a trade in, and if you did, did you owe any money on it? 2. Are you and your wife both on this new contract? And did you both sign the new contract? 3. Do you still have the original paperwork stating the orignal terms of 10,900 with your signature and his? 4. On the new contract where the dealer signed is there anything that is checked that says "with" or "with out" recourse...and which one is it? I think what they did to you is wrong...hopefully there is something you can do to help yourself out of this situation!!

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