- Report: #914947
Complaint Review: Ocwen Loan Servicing LLC - Internet
Reported By:
desparate Jude -
Lake Elsinore, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Ocwen Loan Servicing LLC
1661 Worthington Rd,Ste100 W. Palm Beach Florida 33409 Internet, United States of America
Phone:
8007462936
Web:
ocwen.com
Categories:
Business Rating:
(0)
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Ocwen Loan Servicing LLC unauthorized deduction from bank account Internet
I have not had a problem with Ocwen before and they modified my underwater mortgage to make it easier to pay.
But when I made an over the phone payment they took out two payments and put my account into arrears. I contacted my bank, I contacted Ocwen which took about thirty minutes to get a human on the phone. They promised to return the payment and said I needed to fax all info to them.
they have all information I do not have a fax machine. They said it would take 7 to 10 days to return payment. I am sooo pissed I could scream. Everyone I talked to was of East Indian descent.
They are difficult to understand and just could not get passed their script.
I will not be able to buy food, or pay other bills.
But when I made an over the phone payment they took out two payments and put my account into arrears. I contacted my bank, I contacted Ocwen which took about thirty minutes to get a human on the phone. They promised to return the payment and said I needed to fax all info to them.
they have all information I do not have a fax machine. They said it would take 7 to 10 days to return payment. I am sooo pissed I could scream. Everyone I talked to was of East Indian descent.
They are difficult to understand and just could not get passed their script.
I will not be able to buy food, or pay other bills.
