- Report: #718497
Complaint Review: Ocwen Loan Servicing LLC - West Palm Beach Florida
Reported By:
GK Pennsylvania -
Fogelsville, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Ocwen Loan Servicing LLC
www.ocwen.com West Palm Beach, Florida, United States of America
Phone:
Web:
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Business Rating:
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Tell us has your experience with this business or person been good?
Ocwen Loan Servicing, LLC Be VERY Careful West Palm Beach , Florida
In Nov 2009, Saxon sold my mortgage to Ocwen. A few days prior to doing so, Saxon paid my school taxes, which were not due for another six weeks. Ocwen immediately decided that I was delinquent and added an escrow portion to my payment without any notification whatsoever. I never had escrow on this loan, and I made the mortgage payments as well as the tax and insurance payments. But, Ocwen bumped my payments by $500+ per month.
In hindsight, I should have faought them from day one. Rather, I kept making the P&I payments as I always had. I also made all of yhe tax and insurance payments as before. It didn't matter. In Sep 2010, Ocwen foreclosed on my house. Thankfully, my local county court requires them to entertain a loan mod proposal. With the help of a local non-profit agency, we made the necessary application. Not surprisingly, Ocwen pretended it needed more documentation, which was provided at our first hearing.
Long story short, I had to engage a family member attorney to help. Two days before my second hearing Ocwen offered a proposal (which they said they offered two weeks earlier, but did NOT). The proposal was actually quite reasonable, so I naturally accepted it. First payment has been made.
But, the second hearing was two days later and the attorney for Ocwen had no idea that a settlement had been reached. Big surprise there, duh...........
My advice for anyone dealing with this despicable company is:
1. If you can get an attorney, do so
2. Document EVERYTHING that you do, that they ask for and that you send them
3. If you are fortunate enough to get a settlement, continue to document EVERYTHING
I felt bad for most of the people going through this procedure. If I were not lucky enough to have a crack attorney working for me, I would be packing my stuff right now. I don't know how anybodt has a chance with this BS company unless they have a lawyer.
Even though my nightmare seems to be ending, I will not let my guard down. Every payment is going retrn receipt. Every payment will be photocopied. I will not allow this rip off company to do me again.
In hindsight, I should have faought them from day one. Rather, I kept making the P&I payments as I always had. I also made all of yhe tax and insurance payments as before. It didn't matter. In Sep 2010, Ocwen foreclosed on my house. Thankfully, my local county court requires them to entertain a loan mod proposal. With the help of a local non-profit agency, we made the necessary application. Not surprisingly, Ocwen pretended it needed more documentation, which was provided at our first hearing.
Long story short, I had to engage a family member attorney to help. Two days before my second hearing Ocwen offered a proposal (which they said they offered two weeks earlier, but did NOT). The proposal was actually quite reasonable, so I naturally accepted it. First payment has been made.
But, the second hearing was two days later and the attorney for Ocwen had no idea that a settlement had been reached. Big surprise there, duh...........
My advice for anyone dealing with this despicable company is:
1. If you can get an attorney, do so
2. Document EVERYTHING that you do, that they ask for and that you send them
3. If you are fortunate enough to get a settlement, continue to document EVERYTHING
I felt bad for most of the people going through this procedure. If I were not lucky enough to have a crack attorney working for me, I would be packing my stuff right now. I don't know how anybodt has a chance with this BS company unless they have a lawyer.
Even though my nightmare seems to be ending, I will not let my guard down. Every payment is going retrn receipt. Every payment will be photocopied. I will not allow this rip off company to do me again.
2 Updates & Rebuttals
Pat austin
Burleson,Texas,
U.S.A.
PAID IN FULL AT LAST
#2Consumer Comment
Wed, July 27, 2011
I am now PAID IN FULL with Ocwen. No payments are due, my mortgage is now PAID IN FULL, praise God for paving the road for this to happen.
Just waiting for the Satisfaction of Mortgage to be sent.
Pat austin
Burleson,Texas,
U.S.A.
Getting away from Ocwen, hopefully
#3Consumer Comment
Wed, June 01, 2011
I too as many have fought Ocwen for years. I too document EVERYTHING, as one has to with this company. I have even fought the way they report to the credit bureau through the credit bureau and have won.
Just yesterday I did not send a check that they can mis apply or even do a Money Gram that they can mess up, I did a wire transfer from the bank which goes to the FED'S first then applies to my loan. The Fed's have a copy, so Ocwen legally cannot deny payment. The wire by law has to be posted within 24 hrs.
I have been pre approved with ANOTHER company to refinance my balance and half and yes half of the current interest rate which will reduce my P&I by 300 a month.
Granted the nightmare is not over yet, but, I am well close to an awakening from all of this. Will see what type of scam Ocwen pulls after the closing when another company will be my lender and servicer. And this new company, does NOT sell their paper NOR do they outsource, they are 100% USA, all the way. Closing is scheduled here in the next 30 days.
I too have joined a class action suit which was stated many many yrs ago, never heard a thing since, probably won't. If another one were to come along, I would join it.
If any of you can ever wire monies to Ocwen, do so, that is your Federal Gov't receipt, not a stupid money gram or postal receipt. You need something stronger than those, in my opinion.
