- Report: #843538
Complaint Review: Ocwen Loan Servicing - west Palm Beach Florida
Reported By:
sandib -
Staten Island, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Ocwen Loan Servicing
po box 24736 west Palm Beach, 33416 Florida, United States of America
Phone:
800 746-2936
Web:
Categories:
Business Rating:
(0)
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Ocwen Loan Servicing Deceptive practices west Palm Beach, Florida
I was approved for a modification with Litton Loan after a three month trial period ending Nov.1st,2011. When trying to make my first approved modification payment, Dec.1st,2011, on line, I was notified that Ocwen was my new lender.
I was never notified of this change prior to my payment attempt. Not by regular mail or email. When I called Ocwen, they said they knew nothing about my mod agreement with Litton and would have to research my claim.
A few weeks later I called, they said they saw only 2 trial payments, the third was missing. I sent copies of the bank checks that I sent, it was not enough. More time passed, I called again. More evidence was needed. I went to the bank and got copies of the endorced trial period payments, all three, and sent them to Ocwen.
I call every week, and it's the same story, call back. I am going to try to take legal action against them.
I was never notified of this change prior to my payment attempt. Not by regular mail or email. When I called Ocwen, they said they knew nothing about my mod agreement with Litton and would have to research my claim.
A few weeks later I called, they said they saw only 2 trial payments, the third was missing. I sent copies of the bank checks that I sent, it was not enough. More time passed, I called again. More evidence was needed. I went to the bank and got copies of the endorced trial period payments, all three, and sent them to Ocwen.
I call every week, and it's the same story, call back. I am going to try to take legal action against them.
