- Report: #1252089
Complaint Review: Ojas LLC - Newburgh New York
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Author Not Confirmed
Why?
Ojas LLC
87 Taft Ave, Newburgh, 12550 New York, USA
Phone:
800-564-1623
Web:
http://www.aloevella.com
Categories:
Business Rating:
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Ojas LLC Won't give you your refund Newburgh New York
Lucy
Temecula, California
I called the company to get an RA# if I wasn't satisfied with the product as it said on my purchase receipt. Mind you I didn't even open the product. I got an RA#, returned th eproduct in mid June, they show record of receiving the product back on June 22, 2015.
I called on August 25, 2015 to see where my refund was and the representative Joseph advised that it takes up to 50 days to proces a refund at which time more than 50 days had lapsed. Joseph advisd that he would be sending an email to the Financial Department to advise them that I still hadn't received my refund. He asked me to call back at the end of the week.
It's now August 31, 2015 and he gave me the same song and dance, I asked to speak to a supervisor and he said that they don't take phone calls that they are merely there to make sure he is doing his job. So at this point I guess I just have to wait and hope that they will refund my money. Bad business practice. Never buy from this company.
