- Report: #952299
Complaint Review: Olde Brooklyn Lantern - Internet
Reported By:
anonymous716 -
, New Mexico, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Olde Brooklyn Lantern
7850 Ruffner Avenue 91406 Internet, United States of America
Phone:
800 777-4034
Web:
www.getorderstatus.com
Categories:
Business Rating:
(0)
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Olde Brooklyn Lantern Misleadling advertising of grossly inferior product Internet
I ordered an Olde Brooklyn Lantern @$12.99 to fill a real need during power outages in the rural area in which I live. When placing the order, I took advantage of the offer to acquire a second lantern @ $ 6.99.
I received the items approximately three weeks after ordering. I discovered after exactly following the instructions for inserting new batteries that neither lantern worked.
The representative of Olde Brooklyn Lantern I contacted, Rick) via (800) 997-1800 offered to replace those in my original order. Given the quality of the merchandise, I do not believe that replacements would prove to be at all superior to what I received.
The OBL representative told me that they pay no return shipping. This is a huge disappointment since I thought these battery-lanterns would be a life-saver during power outages in the area in which I live, as mentioned above.This was the first time I had ever purchased anything directly advertised on television, and it will be my last.
I received the items approximately three weeks after ordering. I discovered after exactly following the instructions for inserting new batteries that neither lantern worked.
The representative of Olde Brooklyn Lantern I contacted, Rick) via (800) 997-1800 offered to replace those in my original order. Given the quality of the merchandise, I do not believe that replacements would prove to be at all superior to what I received.
The OBL representative told me that they pay no return shipping. This is a huge disappointment since I thought these battery-lanterns would be a life-saver during power outages in the area in which I live, as mentioned above.This was the first time I had ever purchased anything directly advertised on television, and it will be my last.
