- Report: #329359
Complaint Review: Onetravel.com - Las Vegas Nevada
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Author Confirmed
Why?
Onetravel.com
One Travel DBA WK,Travel, Inc 1050 E. Flamingo, Suite E120 Las Vegas, 89119 Nevada, U.S.A.
Phone:
212-634-5182
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Onetravel.com,Van Singh,Priority Customer Care Team Refused to honor posted price!!! Las Vegas Nevada
I purchased airline tickets from onetravel.com on 4/24/2008. The total cost was $652.73 including insurance taxes and fees. I received an email from onetravel the next day stating "we have received a message from the airline that they are unable to confirm your flights at the price quoted when you made your reservations on-line.We were trying to get a waiver from
airline, but the Airline has finally refused to give a waiver and can issue tickets in Higher fare. The total fare has increased by $122.26/per Passenger. Please revert back if you still want to issue the tickets in
higher fare of $897.29" I sent them an email asking them to honor their posted price they declined..."We apologize for the inconvenience and any possible frustration caused. We would like to infomr you that the fares are based on the availibility of seats over the airplane and no fare is guranteed till the tickets for the reservation have not been issued. You can email or call us at 1866-833-0908 for any further query.Priority: Low Status: Resolved" I have since gone to the airline website and purchased the same tickets for $744.00 which is $153.29 less than onetravel quoted me. I feel this is almost a bait and switch situation...if nothing else it is poor business practices!!!
Kate
Olympia, Washington
U.S.A.
airline, but the Airline has finally refused to give a waiver and can issue tickets in Higher fare. The total fare has increased by $122.26/per Passenger. Please revert back if you still want to issue the tickets in
higher fare of $897.29" I sent them an email asking them to honor their posted price they declined..."We apologize for the inconvenience and any possible frustration caused. We would like to infomr you that the fares are based on the availibility of seats over the airplane and no fare is guranteed till the tickets for the reservation have not been issued. You can email or call us at 1866-833-0908 for any further query.Priority: Low Status: Resolved" I have since gone to the airline website and purchased the same tickets for $744.00 which is $153.29 less than onetravel quoted me. I feel this is almost a bait and switch situation...if nothing else it is poor business practices!!!
Kate
Olympia, Washington
U.S.A.
