- Report: #1440220
Complaint Review: Online City Ticket -
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Author Confirmed
Why?
Online City Ticket
United States
Web:
onlinecityticket.com
Categories:
Business Rating:
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Online City Ticket ONLINE CITY TICKETS IS A TOTAL SCAM! PLEASE BEWARE OF THIS COMPANY
Even though Online City Tickets markets itself as a ticket reseller, it’s not clear on their website until the transaction is over and you reach out customer service requesting a confirmation regarding your tickets, that you are not actually buying tickets at all. You are just handing your money over to this company for a promise to deliver any type of tickets at a later date; and this is TOTAL SCAM!
Also Online City Tickets is using false information to persuade people to buy tickets; How? First, by using similar domains that trick customer to believe they are actually buying tickets from the venue. In my situation I had access through your company by clicking www.paviliondallas.com and not from onlinecitytickets.com. (this bring to the confusion of customer who think that are buying tickets directly from the venue and not from a third parties website). Is not after you click “tickets” that it redirectedme to your company’s website (once again, using misleading information to trick consumers). The screen showed me a seat chart from the venue, which I used to select my tickets. By allowing me to go forward with this action, it is your responsibility as a seller to deliver the selected tickets, most important; why do you hold a money from tickets that are not even available? I believe a transaction should be processed only at the time of confirming a delivery of the tickets selected.
Your tricky policies may believe you can go forward with your illegal practices, including that if I don’t get the selected tickets I will get better seats? How as a company can you possible know what is best for me? It may be good for you and for your illegal practices, but not for customers like me, that acted in goodwill to purchase tickets for a concert. Most important, how can you claim that your inventory establishes a 100% Buyer Guarantee when you can’t even deliver the tickets that I chose?
AFTER PURCHASING TICKETS OF A TOTAL OF MORE THAN $500 I DIDN'T GET A CONFIRMATION AT ALL. CUSTOMER SERVICE WON'T GIVE ME A REFUND, EVEN THOUGH THE TICKETS THAT I CHOSE ARE NOT EVEN GUARANTEED. THIS IS A TOTAL SCAM! THE COMPANY IS OFFERING TICKETS THAT ARE NOT AVAILABLE AND MOST LIKELY YOU WILL GET OTHER SEATS FOR A LESS VALUE, WITH THE RISK OF BEING DUPLICATES TICKETS
ONCE AGAIN, PLEASE BE AWARE OF THIS COMPANY. THIS COMPANY SHOULD BE TAKEN OUT OF BUSINESS. THERE IS SO MANY BAD REVIEWS ABOUT ONLINE CITY TICKETS THAT I CANNOT BELIEVE HOW ARE THEY ALLOWED TO KEEP DOING THIS. HOW MANY BAD REVIEWS AND LEGITIMATE CHARGEBACK AGAINST ONLINE CITY TICKETS SHOULD BE DONE SO THEY CAN PAY FOR THEIR FRAUDULENT PRACTICES?
