- Report: #1416652
Complaint Review: Online Client Services Las Vegas - North Las Vegas Nevada
Reported By:
Christina -
SAN DIEGO, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Online Client Services Las Vegas
8550 W Desert Inn Road North Las Vegas, 89117-5744 Nevada, United States
Phone:
888-435-3411
Web:
www.qualitywebsiteprofessionals.org
Categories:
Business Rating:
(0)
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Online Client Services, Las Vegas Quality Site Professionals Buyer Beware- they are incompetent frauds! North Las Vegas Nevada
This company contacted me with a claim to get me on the first page of google in my city for my industry. The sales person was very conviencing and showed me many webesites to support his claims. I was new in business and fell for his pitch. I bought a package that included a custom webstie design and a year of SEO management. I regret this decision.
My website prescence did not improve and the website they created looked terrible. It had grammatical errors on every page. The contact page never worked and clients would get upset with me for not getting back to them. After many attempts to resolve the issue, I eventually deleted the page.
They were also my hosting service and the website would randomly get shut down, many times on a friday morning and would be down all weekend. This is when we did most of our sales. Any time I needed to contact them, It would take weeks to reach anyone for assistance. And the "customer service" people were always accusatory and rude.
Most recently, I tried to switch my hosting service after a month of no response to my request of updating my mobile site. The text was not visible in that it littleraly ran off the screen on the mobile site and I was losing clients. Now, I am working with a new company that tells me the easist way to transfer hosting service is to install a plug in on the site and bring the information over. When telling the current hosting company this they say that I can not install a plug in due to security reasons. And now they are saying that they have no access to my website and can not help me. I paid them over 3 thouasand to create this site and have never had any other hosting service! How could I have made it so that they could'nt access my site? They are holding my website hostage. They have a great sales team but that is where the quality ends.
Please don't waste a penny of your hard earned money with these scam artists!
