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  • Report:  #216237

Complaint Review: Online Supplier - Goleta, California

Reported By:
- Marshalltown, Iowa,
Submitted:
Updated:

Online Supplier
30 South La Patera #7 Goleta,, 93117 California, U.S.A.
Phone:
800-831-3952
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I initially went to snagajob.com to look for local job postings when I ran across the online suppliers posting. I followed the post to http://www.onlinesupplier.com/sign_up.php?ext=5443 where i signed up for a free Info CD that required $1.95 S&H. I entered the required info and went about my day.

Within 36-48 hours I received a phone call from a sales rep for Online supplier asking questions about what I wanted and how I expected to make money with Online supplier. Then came the important Question, How much money do you have to invest? When I told him my financial net worth was $15 he stated that the initial required investment would be $5-10k and that he was sorry that he could not help me, wished me the best of luck and ended the conversation.

On 10/15/06 I noted a $39.95 deduction from my bank account listing Online supplier as the creditor for the funds transfer. Upon looking back at the website and its terms of use I had unknowingly signed up for an internet estore that had a monthly fee of $39.95. Even though I had never physically or virtualy accessed the account. While reviewing the terms of service agreement it stated that absolutely there where no refunds allowed.

Also the same day I became aware of the $39.95 fee I called and immediatly cancelled the online subscription, and was asked by the sales rep to utilize my remaining time on my online store which expires on 11/2/06, What happened to a month??? I subscirbed to a 14 day free trial (with strings attached) on 9/25/2006, the 14 day trial would have ended on 10/8/06, thus they will be screwing me out of an entire week of a store I have never visited and have no intention of visiting.

Furthermore the rep told me that he would be sending me a confirmation email with a confirmation number stating my removal from Online suppliers subsroption list, here is what I recieved:

Hiring Manager to me

More options Oct 15 (2 days ago)

Images are not displayed.

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OnlineSupplierInc

30 South La Patera #7

Goleta, CA 93117

To be removed, go here

This commercial email was sent to you because you have registered to receive special offers on one of our

partner sites. You may unsubscribe by any time by clicking here or writing to the address below. You will be removed from our mailing list within 72 hours of receipt.

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http://stationarystats.com/d/82876.aspx?s=39871&o=277077890

11470 Euclid Ave, #500 Cleveland, OH 44106

Hiring... work, work, work... this reads like a Job opportunity not a business opportunity, I thought I was applying for a job opportunity. If you look at the e-mail that was sent to me (1 there is no confirmation # (2 there is no note whatsoever of a cancellation and finally (3 it is another attempt at coercing me into buying into another month of $39.95 with the primary heading HIRING MANAGERS.

As for the rebuttal I read posted by G in Santa Barbara, there are 80+ complaints on file for Online Supplier but I am willing to bet there are far more people that are hard pressed for time that would much rather just pay the $39.95 and forget about it than to go through the time (8-10 hours so far)that it takes to report Online supplier for its preditory job advertisment.

Is this Online Supplier's bet... run an ad, Screw 1000 people out of $39.95, use the money to offset the considerable online advertising costs??? Do the math!!!

A final thought to all those that may read this... ALWAYS ALWAYS ALWAYS read the entire terms of agreement and/or terms of service agreements before making any arrangement online for services that offer job opportunities. This is a lesson that has not only cost me 40 bucks but has wasted at least 8-10 hours of my time and will continue to piss me off in the future.

Thanks Rip-off Report for allowing me to make this post.

Roger

Marshalltown, Iowa
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

[email protected]

badbusinessbureau.com

www.ripoffreport.com

Don't let them get away with it.

Make sure they make the Rip-off Report!

We are not lawyers.

We are not a collection agency.

We are Consumer Advocates.

...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency

...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.


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