- Report: #665574
Complaint Review: orbitz - Internet
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Author Not Confirmed
Why?
orbitz
Internet, United States of America
Phone:
Web:
www.orbitz.com
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Business Rating:
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orbitz no price assurance! Internet
Tried booking numerous flights and was told not available. Was forced to book a flight that was extremely high. Was reassured by their "price assurnace!". There was no price assurance unless you book on the same exact flight. The prices dropped significantly and I was not able to cancel, or I would have to pay $150 per ticket. What kind of price assurance is this? I booked earlier with priceline and cancelled, because I needed to change the dates. Priceline gave me a full refund!!!
DO NOT BOOK THROUGH ORBITZ...BOOK WITH PRICELINE!!!!!!! THEIR COMPANY DOES FALSE ADVERTISING! PRICE ASSURANCE DOES NOT EXIST.
1 Updates & Rebuttals
Custrelsgal
Chicago,Illinois,
U.S.A.
Orbitz Reply
#2UPDATE Employee
Wed, December 01, 2010
Hello Lisa, I am contacting you from Orbitz Customer Relations. If you could e-mail me your Orbitz record locator and e-mail address for your booking to [email protected], I will be glad to review your reservation. Please place the e-mail to my attention, and please include your blog and screen name. Thanks, Lynn Orbitz Customer Relations Chicago, IL
