- Report: #801499
Complaint Review: Orchard Bank - Internet
Reported By:
Blessings -
Clarksdale, Mississippi, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Orchard Bank
1301 E Tower RD Schaumburg, IL 60173 Internet, United States of America
Phone:
503-292-4097
Web:
www.hsbcbank.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Orchard Bank HSBC Orchard Bank Charges Annual fees on the day of activating the credit card Internet
I was not made aware of the fact that I would be charged an annual fee of $49 for a new credit card on the day of activation. Orchard Bank representatives failed to disclose this information to me. I called and made the rep aware of the fact that I was dissatified with the services and the rep made no attempt to help me and stated they he (who was the manager) would cancel my card immediately and hung up. Very rude. I refuse to deal another day with this company. I was also charged a $19 processing fee and the rep refused to refund it as well.
