- Report: #1053413
Complaint Review: Orchard Bank/HSBC/Capital One - Salt Lake City Utah
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Author Not Confirmed
Why?
Orchard Bank/HSBC/Capital One
Salt Lake City, 84130 Utah, USA
Web:
www.orchardbank.com
Categories:
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Orchard Bank / HSBC / Capital One Double Dipping Missing Payments Online Payments Salt Lake City Utah
For some time now (my records go back to November 2012), Orchard Bank a/k/a HSBC now owned by Capital One has been taking TWO payments out of my account for each online payment scheduled. I have been trying to resolve this issue but have not been successful despite conversations with people in India and El Salvador.
Each month, I schedule two payments (bi-weekly) to be made on two separate account. Each time, I receive a payment confirmation. Each time, my checking account is charged twice for each payment but only one payment is applied to my credit card. So each $25 payment costs me $50 and each $50 payment costs me $100.
Is anyone else having this issue? Please let me know. Perhaps if we contact them (or the State's Attorney) together, it will be more effective.
