- Report: #1523344
Complaint Review: Ox Car Care - Irvine California
Reported By:
Lawrence -
Charlotte, NC, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Ox Car Care
4 Park Plz Ste 500 Irvine, 92614 California, United States
Phone:
1-800-611-9589
Web:
N/A
Categories:
Business Rating:
(1)
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Ox Car Care Request To Cancel Auto Warranty Irvine California
To whom it may concern,
I am requesting to cancel my Auto Warranty Plan with Ox Car Care. I spoke with Antonio Portillo and advised I could not afford the service. Not only did he try to swindle me into taking the service, but he created a total of 4 service agreements without my authorization or knowledge. Please see the Service Agreements below:
OXMT012483 - I was charged $49.00
OXMT01248 - I was charged $49.00
OXMT010784 - I was charged $49.00
OXMT013085 - I was charged $49.00
I spoke with Antonio Portillo on several occasions, and he tried to fast talk me by offering a lower down payment which I declined. The first date I spoke with him was on Monday December 12, 2022 and on Wednesday December 14, 2022. I expressed again that I wanted to cancel what I thought was 1 service agreement and now there are 4 service agreements from Ox Car Care Warranty.. While speaking with Antonion Portillo he went and processed $49.00 on my debit card without my authorization. Then I was advised by Antonio Portillo, I had to pay $25.00 to create a “Service Agreement Booklet” This is absurd!! This company is a SCAM!
Ox Car Care Warranty is not professional and their business practices are disingenuous. I kept repeating to Antonio I did not want the service, he continued to try and fast talk me then stated his cellphone # 949-744-6073 was losing the signal ,he actually hung up and he never called back. I have called back several times to speak to him and I get the runaround from everyone at Ox Car Care Warranty. I want all of these “Service Agreements” canceled and a full refund immediately, I will be filing a complaint with the Better Business Bureau, Federal Trade Commission and the Attorney General Office.
Lawrence Moore
