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  • Report:  #245091

Complaint Review: Palm Harbor Homes Ocala Florida - Ocala Florida

Reported By:
- Silver Springs, Florida,
Submitted:
Updated:

Palm Harbor Homes Ocala Florida
5200 South Pine Ocala, 34480 Florida, U.S.A.
Phone:
352-690-3040
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I walked into a Palm Harbor sales center in Ocala Fl on March 3, 2007, approved for a mortgage and ready to buy a Palm Harbor home. I have always heard of the quality of the home and the extreme customer service. By the middle of April, one week before construction closing on my new home, I discovered the salesman had lied to me about the home I was expecting to receive. None of the options were there and the price was $100,000 My wife and I were devastated!!

When we pulled out of the deal the general manager tried to get us back. He finally come up with a deal for the same home, less options then agreed in the first place but for the same sale price.

We declined and when I went to thank him for his efforts, he hung up on me. Trying to get back my 1,000 down payment I am sure I will not. My advise to anyone buying Palm Harbor...WATCH OUT!!!! They are nice to your face but will stab you in the back. It is all about the money for them and personally I would not trust them!!!!!!

Mark

Silver Springs, Florida
U.S.A.


5 Updates & Rebuttals

Mark

Silver Springs,
Florida,
U.S.A.
Response to How is this a rip off

#2Author of original report

Fri, November 28, 2008

The sales man told me that everything in the model we were viewing is standard and need not be on the contract. We went through weeks of picking out the tile, carpeting and all the so called standard options. then two days before signing we were called back in to pick out different tiles and such. How is this a rip off...if one goes through all the motions to select the STANDARD COLORS and such one would expect they are getting what was agreed, not wait till 2 days before the signing and then say We made a mistake. You dont get these because these are options and I never said they were standard...that my friend is an out right lie. Even tho after calling the corp head quarters they did try their best to rectify the situation. I beleive it was the LOCAL DEALERSHIP that is the RIP OFF. My dear Shawangunk Middletown, New York U.S.A....sounds to me you are a local dealer trying to CYATA (cover your and their a*s) of your company.


Mark

Silver Springs,
Florida,
U.S.A.
Response to How is this a rip off

#3Author of original report

Fri, November 28, 2008

The sales man told me that everything in the model we were viewing is standard and need not be on the contract. We went through weeks of picking out the tile, carpeting and all the so called standard options. then two days before signing we were called back in to pick out different tiles and such. How is this a rip off...if one goes through all the motions to select the STANDARD COLORS and such one would expect they are getting what was agreed, not wait till 2 days before the signing and then say We made a mistake. You dont get these because these are options and I never said they were standard...that my friend is an out right lie. Even tho after calling the corp head quarters they did try their best to rectify the situation. I beleive it was the LOCAL DEALERSHIP that is the RIP OFF. My dear Shawangunk Middletown, New York U.S.A....sounds to me you are a local dealer trying to CYATA (cover your and their a*s) of your company.


Mark

Silver Springs,
Florida,
U.S.A.
Response to How is this a rip off

#4Author of original report

Fri, November 28, 2008

The sales man told me that everything in the model we were viewing is standard and need not be on the contract. We went through weeks of picking out the tile, carpeting and all the so called standard options. then two days before signing we were called back in to pick out different tiles and such. How is this a rip off...if one goes through all the motions to select the STANDARD COLORS and such one would expect they are getting what was agreed, not wait till 2 days before the signing and then say We made a mistake. You dont get these because these are options and I never said they were standard...that my friend is an out right lie. Even tho after calling the corp head quarters they did try their best to rectify the situation. I beleive it was the LOCAL DEALERSHIP that is the RIP OFF. My dear Shawangunk Middletown, New York U.S.A....sounds to me you are a local dealer trying to CYATA (cover your and their a*s) of your company.


Mark

Silver Springs,
Florida,
U.S.A.
Response to How is this a rip off

#5Author of original report

Fri, November 28, 2008

The sales man told me that everything in the model we were viewing is standard and need not be on the contract. We went through weeks of picking out the tile, carpeting and all the so called standard options. then two days before signing we were called back in to pick out different tiles and such. How is this a rip off...if one goes through all the motions to select the STANDARD COLORS and such one would expect they are getting what was agreed, not wait till 2 days before the signing and then say We made a mistake. You dont get these because these are options and I never said they were standard...that my friend is an out right lie. Even tho after calling the corp head quarters they did try their best to rectify the situation. I beleive it was the LOCAL DEALERSHIP that is the RIP OFF. My dear Shawangunk Middletown, New York U.S.A....sounds to me you are a local dealer trying to CYATA (cover your and their a*s) of your company.


Shawangunk

Middletown,
New York,
U.S.A.
How is this a rip off

#6Consumer Comment

Sat, April 21, 2007

The sales price did not include the options you selected. Perhaps this is because options are EXTRA. Your contract would have specified whether or not the options were included in the price. The fact that you did not realize this until later leads one to believe that you did not bother reading the contract in detail. It sounds like the salesman took pity on you and tried to meet you halfway in terms of the options but without increasing the price. This was quite generous of him, as he certainly did not have to do this. So can you point out exactly where this "rip off" is??? Is it the fact that the house was $100,000 -- which is virtually unheard of in today's housing market?

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