- Report: #261203
Complaint Review: Palm Toyota Punta Gorda FL - Punta Gorda Florida
-
Author Confirmed
Why?
Palm Toyota Punta Gorda FL
1901 Tamiami Trl Punta Gorda, 33950 Florida, U.S.A.
Phone:
941-639-1155
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Palm Toyota Punta Gorda FL Agreed on price and added extra in monthly payment - Take a calculator with you to this dealership Ripoff Punta Gorda Florida
We were served by a "nice' salesperson who was in a hurry to pick his wife up from the airport. We were told that they would 'give' us a 60k waranty to do business with them and we agreed on a price. We asked for the monthly payment and they added the cost retail cost of the 'free' warranty in with the payment. They moved us around and were in a hurry so we just signed the contract. No 3 day cooling off period for contracts in Florida. We called them and they said it was a mistake but the next day they wouldn't give us the warranty - just offered us a better warranty. We figured that we 'bought the car' and would accept, at least, the better waranty and 'eat the rest'.
We filled out a Toyota survey and stated that we felt that they were dishonest in the first place to hide charges in with the monthly payments. The salesman called us and made us feel like the scum of the earth. We were taking food out of his family's mouth by causing him to lose his bonus for the year.
We called Toyota and they said that Palm is an independant company and can do anything they want to sell a car. Toyota doesn't care if the dealer calls the customer to complain about being called the scum of the earth. They just said it was a 'contractual' issue.
We pay our bill - and admit to our mistakes- and pay for them!!!
We can't believe a large company can treat customers as such and stay in business.
Rebecca
North Fort Myers, Florida
U.S.A.
We filled out a Toyota survey and stated that we felt that they were dishonest in the first place to hide charges in with the monthly payments. The salesman called us and made us feel like the scum of the earth. We were taking food out of his family's mouth by causing him to lose his bonus for the year.
We called Toyota and they said that Palm is an independant company and can do anything they want to sell a car. Toyota doesn't care if the dealer calls the customer to complain about being called the scum of the earth. They just said it was a 'contractual' issue.
We pay our bill - and admit to our mistakes- and pay for them!!!
We can't believe a large company can treat customers as such and stay in business.
Rebecca
North Fort Myers, Florida
U.S.A.
2 Updates & Rebuttals
Cory
San Antonio,Texas,
U.S.A.
Good Advice
#2Consumer Suggestion
Fri, July 20, 2007
"Take a calculator to the dealership". Over the years, have gone to different two dealerships that told me "they didn't have calculators". red mccombs pontiac and north star dodge. In both cases, I got up and walked out. Nowadays, if you have to, use the calculator on your phone. Went to southway ford and THEY had calculators on every desk. I guess if "they don't have calculators" they figure you're too stupid to figure out what you're paying for your vehicle. As for the "salesman" calling you, *&*& him, how about the money they screwed you out of? Typical car guy. You're suppose to give him a raving review after he screwed you over? By the way, the saleseman probably didn't screw you over as much as the finance guy did. That's were the real screwing usually takes place. All the ad- ons. Extended warranties, life insurance, credit insurance, GAP insurance, tire insurance, fabric insurance and whatever the hell else the finance guy can con you into buying, if you're dumb enough to allow him to do it.
Karl
Highlands Ranch,Colorado,
U.S.A.
TOYOTA CORPORATION PROMOTES DECEPTION AT ITS DEALERSHIPS AND HAS FOR MANY YEARS
#3Consumer Comment
Fri, July 20, 2007
You can go to 9news and type in the name ORNELAS and search the story that made the front page of the Denver Post on 5-19-2005 and still WATCH the video of the Undercover Sting! Toyota's ex-CEO along with Elaine Matsuda , the person in charge of CUSTOMER SATISFACTION for the USA, were sent a LETTER with PROOF that LYING & DECEIVING were taking place inside one of their Dealerships in Denver, and guess what they did with it? THEY IGNORED IT AND FILED IT ON 12-22-2004! Toyota only cares about MOVING UNITS, that's it! But there is something called KARMA! So don't worry! Send a LETTER to all of the News Stations in your City letting them know what happened to you and tell them to go to the 9NEWS site also. Write a letter, you'll feel better! ( And it might get you on T.V. too!) 'Never ever, ever, ever, give up.' - Winston Churchill
