- Report: #1245879
Complaint Review: partselect.com - Internet
-
Author Not Confirmed
Why?
partselect.com
Internet, USA
Phone:
1-888-895-1535
Web:
partselect.com
Categories:
Business Rating:
(0)
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Partselect.com This company somehow got my debit card # and have charge $154 on it for an order I haven't made Truro Nova Scotia
-I was reviewing my bank account online and noticed this company had made a charge of $154 using my debit card number. I have not made any purchase from this company for anything.
-I called their customer service number and spoke to a "Christina" and was told there was no one there that could help me at the time, but assured me someone would call back (no one has yet). I demanded to know the company address (she said she doesn't know it) and a number of someone in management I could call. She gave me a number for a "Melanie". I called her number, but no one picked up.
-I have called my credit union to cancel out my debit card. No one has access to my debit card but me, so this company must have been able to get my number from an online purchase or something.
2 Updates & Rebuttals
Partselect took care of this situation and reversed the charges on my bank account
#2Author of original report
Thu, August 06, 2015
Partselect.com contacted me, and it turns out an outside party was able to get my debit card # and try to order a part from them. Partselect.com reversed the charges on my bank account and took care of the matter.
PartSelect
Truro,Canada
customer care
#3UPDATE Employee
Thu, August 06, 2015
Sorry for any issues this may of caused. It is my understanding that the issue has been taken care of. If you have issues please call 1 888 895 1535.
