Big E
Saint Michael,#2Consumer Comment
Sun, January 22, 2012
I have been doing business with Pat's since I opened my liitle small engine repair business 5 years ago. Because of the size of my shop, I am not able to maintain a very large parts inventory so I depend on online parts suppliers to stock and quickly deliver the parts I need. Not only does Pat's offer extremely competitive prices but the usually maintain exactly what I need and get it to me timely. I have ordered everything from small carb parts to big ticket engines and they always have been cordial and professional. THe only time I have ever experience any delay was when the parts are backordered at their supplier; which is not something we can hold Pat's responsible for. In my opinion they are a A+ business to work with.
Erik
Lancing,#3Consumer Comment
Tue, June 30, 2009
I read these complaints about Pat's when I was shopping for a new chainsaw a couple months ago. However, Pat's low price made me take my chances and purchase from them. The saw was delivered quickly and with no damage. After I received the saw, I had some questions about what sort of mixing and bar oil to use, and the customer service department was very responsive and returned my telephone messages promptly.