1, Report:
#1369433
Posted Date:
Apr 25 2017
Pat's Small Engine Plus Deseptive Pricing ISANTI Minnesota
Pat's Web site provided pricing and shipping for the parts listed on their web site, then aftering making a selection and shipping method, they processed the charges but then held the parts unless I paid more money for additioanl shipping costs. This is not legal and no one else sho...
Entity
Pat's Small Engine Plus
Categories: Miscellaneous Companies
2, Report:
#1186658
Posted Date:
Nov 04 2014
Pat's Small Engine Plus (PSEP) Order Never Received, Money Never Refunded ISANTI Minnesota
I order two parts from Pat's small engine plus on 10/14/2014 for a total of $16.05. I made a mistake when putting in my ship to address, so they called me on 10/21/2014 and I gave them the correct address. Acouple of days later I contact them about a tracking number, they gave m...
Entity
Pat's Small Engine Plus (PSEP)
Categories: Consumer Services
3, Report:
#244765
Posted Date:
Oct 14 2012
Ken at PAT'S SMALL ENGINE PLUS is not worth dealing with in my opinion. East Bethel Minnesota
PAT'S SMALL ENGINE PLUS Located in East Bethel MN and operating on the Internet as a seller of lawnmower parts etc
These are some shady dealers. When I place an order for a part costing $115 and paid $45.00 extra for overnight shipping, I discovered they don't ship the same day ...
Entity
Pat's Small Engine Plus
Categories: Hardware & Tools
4, Report:
#933776
Posted Date:
Aug 28 2012
Pat's Small Engines Plus Horrible Customer Service, Unreasonable Restocking Fee ISANTI , Minnesota
We recently navigated their somewhat confusing website, looking for a hydraulic pump for a riding mower. We found what we thought was the part we needed based on the parts number.
After receiving the part, we discovered it was for the left wheel not the right. We called Pat's to...
Entity
Pat's Small Engines Plus
Categories: Home & Garden Stores
5, Report:
#859899
Posted Date:
Mar 28 2012
Pat's Small Engine Plus http://www.psep.biz/index.htm manipulating, bait and switch liars Internet
Pat's small engine advertised lawn mower blades (http://www.psep.biz/store/cub_cadet_mower_blades.htm) using a picture that DOES NOT represent to item #S335855 and they ALSO have STAR written under the pattern next to the mower blade, yet it is NOT a star blade for sale. When ...
Entity
Pat's Small Engine Plus
Categories: Hardware & Tools
6, Report:
#828305
Posted Date:
Jan 25 2012
Pat's Small Engine Plus www.psep.biz SCAM, 20% RESTOCKING FEE ON THEIR OWN MISTAKE Isanti, Minnesota
This Company's policies are out the door, I give them a call during the holidays(2011) and I was lucky to get someone on the phone, I give them my model number of snowmobile, a Polaris Indy 500 Classic Touring, and I need a Drive clutch for it, so they gave me a quote of $309.95 USD...
Entity
Pat's Small Engine Plus
Categories: Auto Parts
7, Report:
#460592
Posted Date:
Jan 22 2012
Pat's Small Engine Plus Beware! Very Shady Business to Deal With Isanti Minnesota
I received a caruburetor that had the Air Screw broken off flush with the main body. I talked to several rude people at Pats Small Engine Plus including Brian the manager. He told me that they would be glad to send me another one if I paid for it now and they would only refund me fo...
Entity
Pat's Small Engine Plus
Categories: Outdoor Furniture & Equipment
8, Report:
#767281
Posted Date:
Aug 25 2011
Pat's Small Engine Plus Repaired lawnmower immediately broke down!!! Isanti, Minnesota
We took our riding Toro lawnmower in to Pat's Small Engine Plus to have a belt replaced and a new blade put on it. They had it for two weeks, and when they finally got it done today and we brought it home, I started it up immediately to begin mowing. The mower sounded TERR...
Entity
Pat's Small Engine Plus
Categories: Small Business Services
9, Report:
#626979
Posted Date:
Oct 19 2010
Pats Small Engine Plus, Pat's Small Engine Plus Bad experience, avoid this vendor Isanti , Minnesota
I too was drawn by the good prices but I ordered parts 10 days ago and have not received the goods. I received a confirmation e-mail, with an order number, but no shipping notice or tracking number. Other complaints concerning the futility of sending e-mails are well founded; I have...
Entity
Pats Small Engine Plus, Pat's Small Engine Plus
Categories: Hardware & Tools
10, Report:
#478350
Posted Date:
Aug 11 2009
Pat's Small Engine Plus HORRIBLE Customer Service; Don't care if they alienate buyers (as long as they get ur $$$)!!! East Bethel Minnesota
As others have stated, PSEP has HORRIBLE Customer Service. When their Parts Dept. gives u incorrect info, too bad. The problem then becomes yours (ie, they take their restockiing fee, don't refund for shipping, etc.). If u call abt. it, u get the previously-described rude Brian (...
Entity
Pat's Small Engine Plus
Categories: On-Line Stores
11, Report:
#427027
Posted Date:
Feb 22 2009
Pats Small Engine Plus, Pat's Small Engine Plus, I was a first time shopper to them and I will not shop there again. ISANTI MINNESOTA
I ordered a muffler and gasket from pats small engine plus internet site. paid it by bank card back in Jan 21. I have not received no muffler or any replies back from the two emails I have sent to them.
Its now Feb 21, I have no parts or a email reply back from them, but they di...
Entity
Pats Small Engine Plus, Pat's Small Engine Plus
Categories: Mail Order Services
12, Report:
#339495
Posted Date:
Jun 12 2008
Pat's Small Engine Plus Wrong Parts Shipped - Can't Get Correct Parts or Refund Isanti Minnesota
I ordered two lawnmower blades. I received some fuel line, rings, tubing, and other small parts; no blades. I emailed PSEP about the error. They did not respond. After a few days I emailed them again. This time they responded, saying they would ship the blades. They wanted me ...
Entity
Pat's Small Engine Plus
Categories: Home & Garden Stores
13, Report:
#337090
Posted Date:
Jun 04 2008
Pat's Small Engine Plus Waited an eternity for parts, I was lied to and misinformed Isani Minnesota
These people do NOT notify you when they have a back-order as promised on their web sight! They do not answer Emails. I waited FIVE weeks for my parts only to get a wrong part. After two weeks I was told that they had shipped, then two weeks later I was told that a part was backorde...
Entity
Pat's Small Engine Plus
Categories: Outdoor Furniture & Equipment
14, Report:
#331427
Posted Date:
May 08 2008
Pat's Small Engine Plus They are a scam and send out defective parts. HORRIBLE COMPANY TO DEAL WITH! Isanti Minnesota
Pat's Small Engine Repair sent me out a part that did not work. It was a coil for a lawn mower. The lawn mower was starting up fine, it just would get hot after 10 minutes or so and then it would die. Once it cooled down, it would start back up for 10 min or so and keep repeating. ...
Entity
Pat's Small Engine Plus
Categories: Motor Vehicle
15, Report:
#312735
Posted Date:
Feb 28 2008
Pat's Small Engine Plus Pat's Small Engine Plus Sucks Isanti Minnesota
Pat's Small Engine is a waste of time to do business with. I purchased a snowmobile clutch from Pat's. They sent me someone elses order. When I called them to let them know that they sent me the wrong order, they insisted that it was my fault and being very rude about it. There was ...
Entity
Pat's Small Engine Plus
Categories: Snowmobile
16, Report:
#302693
Posted Date:
Jan 23 2008
Pat's Small Engine Plus Lie about warranty / Deceptive personnel / Stick you with bad parts Isanti Minnesota
Just to start in case you dont get a chance to finish this report:
Stay away from these people!!!!!!
I am not going to give you all the gory details just the outline.
Before I did business with this company I called and discussed their return and warranty policy. Specifically w...
Entity
Pat's Small Engine Plus
Categories: Outdoor Furniture & Equipment