Nicky
King Of Prussia,#2Consumer Suggestion
Sat, April 25, 2009
After reading all these reports I can fully understand the frustration with paypal and their whole system. Going through a fraudlent charge back right now myself and do not expect to win after reading all these complaints. Mine is called "Friendly Fraud" when a customer has already received items and still files a charge back stating "unauthorized use of credit card" Yep, I already supplied all the proof of order, tracking, and even an email from the customer themselves stating that "THEY DID RECEIVE THEIR ITEMS AND THIS CHARGE BACK THING WAS A MISTAKE ON THEIR CREDIT CARD'S PART" which was forwarded to paypal. Well, paypal still has no response. Seems like they just want to keep my money frozen. And I am supposed to wait 90 days for them to decide if I should still get paid for the merchandise I shipped. Funny thing is that my account has a flag for "unauthorized use of a credit card" however everyone else in the scenario are the CROOKS.... not me! Go figure! So listen up people, because I have done my research and realized that credit cards and Paypal are not the boss.....YOU ARE! You sold an item, delivered the goods, and did everything right. The scumbag fraud customer caused you this grievance. You have every right to create tourmoil in their life now. Here is what I've done so far and plan to do: File a BBB report against Paypal for aiding and abeting theft File a BBB report against the Customer credit card company (If you know who it is) for the same thing. (Depends on if you have an actual paypal website payment pro processor) Report the customer to their local Sheriff's department Last but not least, hire a COLLECTION AGENCY. Choose one that will not charge you anything until you are paid. Most take around 30%...but heck, its better to get something back than nothing. Also, most collection agencies will also report the fraud customer to FICA which will effect their credit. When they hear this...they will most likely pay. Here is link to a great blog to read http://nevercoldcall.typepad.com/chargebacks/ if this link does not work type in address bar nevercoldcall . typepad . com / chargebacks (no spaces) Now lets start empowering ourselves and forget Paypal and their phony customer service. You have every right to collect money owed to you!