- Report: #715142
Complaint Review: PayPower - Internet
Reported By:
22jean -
Walla Walla, Washington, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
PayPower
Internet, United States of America
Phone:
1 (888) 633-9432
Web:
https://www.paypower.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
PayPower Blackhawk and the card is sold by Safeway Stranded my son 3000 miles away and then wouldn't answer their phones Internet
I went to my local Safeway, which I trust, and purchased a PayPower Visa Travel Card for my son. He was traveling to DC and I was told by the tour director that a card was safer than cash.
After I bought the card I registered it on line.
Today my son called me and said that he tried the card and is unable to withdraw any cash. I asked how much he had spent - he said "nothing"
SO I try to call the company "live agents" at 1:00 in the afternoon. There is NO WAY to talk to a live agent. There is no way to get any help.
This is a shady company. I called their parent company Blackhawk Networks. Haven't received a call back yet. I called the Safeway manager - he said they don't answer his calls either (which leads me to believe this is not the first time this has happened.)
DON'T BUY THIS CARD. So mad. I usually check reviews on line but the display was so big and part of the Safeway gift mall - I never assumed Safeway would sell such a horrible product.
Really frustrating and scary.
After I bought the card I registered it on line.
Today my son called me and said that he tried the card and is unable to withdraw any cash. I asked how much he had spent - he said "nothing"
SO I try to call the company "live agents" at 1:00 in the afternoon. There is NO WAY to talk to a live agent. There is no way to get any help.
This is a shady company. I called their parent company Blackhawk Networks. Haven't received a call back yet. I called the Safeway manager - he said they don't answer his calls either (which leads me to believe this is not the first time this has happened.)
DON'T BUY THIS CARD. So mad. I usually check reviews on line but the display was so big and part of the Safeway gift mall - I never assumed Safeway would sell such a horrible product.
Really frustrating and scary.
1 Updates & Rebuttals
Blackhawk Network
Pleasanton,California,
USA
Our apologies
#2UPDATE Employee
Wed, April 13, 2011
Hello,
We sincerely apologize for the inconvenience and would like to help get your issue resolved. Please send your card and contact information to [email protected] so that we may asssist you.
Thank you,
PR for PayPower
