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  • Report:  #430225

Complaint Review: PC Tools Digital River Spyware Doctor Maestro Registry Mechanic - Dublin Nationwide

Reported By:
- Lyndhurst, Ohio,
Submitted:
Updated:

PC Tools Digital River Spyware Doctor Maestro Registry Mechanic
Unclear Dublin, Nationwide, Ireland
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Spyware Doctor, Maestro, Registry Mechanic are marketed in the US under the name of PCTools. The company overseeing the operation is unclear - it appears to be Digital River or Element5 which appear to based in Ireland and/or Germany. Last year my subscriptions for Spyware Doctor, Registry Mechanic and Maestro were renewed without my authorization. I contacted the company and informed that I did not have there software on any computer I owned or used. I had removed the software because I found it to be intrusive and it slowed computer functioning. After a long round of repeated e-mail communications, I finally got the company to remove the charges and was told that they would not recur. The company lied. My subscription to Spyware Doctor was just renewed with any authorization. I find that the business policies for PCTools is deplorable and outright dishonest.

Bob

Cleveland, Ohio

Robert ruff

Lyndhurst, Ohio

U.S.A.


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