- Report: #943239
Complaint Review: Performance Recovery Inc - Livermore California
Reported By:
Wanda -
Eustis, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Performance Recovery Inc
333 North Canyons Parkway Suite 100 Livermore, 94551 California, United States of America
Phone:
8663480715
Web:
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Performance Recovery Inc Violence and emotional abuse. Their modus operandum. Livermore, California
On September 14, 2013 I received a telephone call from someone with Performance Recovery Inc. The person told me that she was calling a defaulted student loan. I explained to the person on the other side that I had a forbearance until February 15, 2013.
The person calling did not acknowledged what I told her. She then said that I was not making any deals to repay. I told her again that I was in forbearance and then she said that since I have a lawyer (I do have Legal Shield which I pay monthly 36.95) and I had the money for that, that I could pay the loan in the full amount.
I told this person that she was being extremely rude and disrespectful and that she need to be more respectful she began to yell and scream in a way that I could not believe. I have made my research and supposedly this agency has a good standing with the BBB, but there are tons of complaints and because of all the complaints they have changed the name.
This agency hires the worst individuals with the worst ethics. They just want their money and they will not reason, nor provide information. I felt like I was dealing with a third world country agency. I felt like this is a scam more than anything. They don't care and are so rude that there are no words to describe. The guy who answered the phone was the same. I don't think there should be any business like this in the USA.
The person calling did not acknowledged what I told her. She then said that I was not making any deals to repay. I told her again that I was in forbearance and then she said that since I have a lawyer (I do have Legal Shield which I pay monthly 36.95) and I had the money for that, that I could pay the loan in the full amount.
I told this person that she was being extremely rude and disrespectful and that she need to be more respectful she began to yell and scream in a way that I could not believe. I have made my research and supposedly this agency has a good standing with the BBB, but there are tons of complaints and because of all the complaints they have changed the name.
This agency hires the worst individuals with the worst ethics. They just want their money and they will not reason, nor provide information. I felt like I was dealing with a third world country agency. I felt like this is a scam more than anything. They don't care and are so rude that there are no words to describe. The guy who answered the phone was the same. I don't think there should be any business like this in the USA.
1 Updates & Rebuttals
Tagurit
USAHave Legal Shield send them a cease contact letter
#2Consumer Comment
Wed, September 19, 2012
Hang up on them. Don't talk to them. Send a letter certified return receipt with documentation you are in forebearance and telling them if they contact you again they will be sued. In fact, I would have Legal Shield send the letter out.
