- Report: #909554
Complaint Review: Pet Paradise - Jacksonville Florida
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Author Confirmed
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Pet Paradise
5130 University Blvd Jacksonville, 32216 Florida, United States of America
Phone:
1-877-7387752
Web:
petparadiseresort.com
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Pet Paradise American Pet Resort, LLC My dog was seriously injured and they accept no legal or moral responsibility for their negligence . Jacksonville, Florida
Report Attachments
- BOARD AT YOUR OWN RISK @ PET PARADISE A/K/A AMERICAN PET RESORT
- Sadly,I learned the hard way that if your beloved pet is seriously injured while in the care of Pet Paradise, you have no legal recourse under Florida State Statutes. I boarded my Llaso Apso's - William Curley and Gus - at Pet Paradise in Jacksonville Florida. Their brochure and tour of their facility reassured me that my pets would be well cared for, especially with a "Live- in caretaker to supervise our guests 24 hours a day ". I provided them a list of five cell phone numbers, the phone number where I was staying, and, my Vets name and phone number in case of an emergency.
- My dog, Gus, was seriously injured, his eyeball was knocked out the socket, resulting in blindness and his other eye was damaged resulting in partial blindness. To date, my medical bills are approximately $5000, and, he will require medical care for the rest of his life, with a strong probability his other eye will need to be removed.
- Pet Paradise was unable to explain how and when the injury happened, did not contact me in a timely fashion, and, did not use my VET for emergency treatment. I have sent emails and made phone calls to no avail. I met with their General Counsel and Senior VP on June 22 1012. He said "Pet Paradise in NOT responsible for every injury incurred in their facility unless they are negligent." He was going to review my situation and get back to me no later than June 29 2012. I have never heard back from him !
- The fact that you pay premium dollars to receive excellent care at their facility, but, they accept no legal or moral responsibility if your best friend is seriously injured. You can draw your own conclusions ! I know
I will NEVER board my dogs again! BEWARE THIS COULD HAPPEN TO YOU !
Thanks very much for your support.
Mary E
