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  • Report:  #716343

Complaint Review: Petland - Georgetown Texas

Reported By:
Sandra Palacio - Killeen, Texas, United States of America
Submitted:
Updated:

Petland
1019 W. University Ave.#301 Georgetown, 786628 Texas, United States of America
Phone:
512868-2777
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
Petland in Georgetown sold us a sick hamster.  Hamster died next day.  When I notified them about it, employee (didn't get her name) was very rude, disrespectful, and even tried to point the blame on us.  I had a gut instinct something was not right with the hamster on the way home, but trusted them to be experienced enough to know the difference.  Employees are not even aware of what sex they are or what illnesses to look for.  I thought for as much money as they charge at Petland, they'd at least hire people some type of experience with pets....and especially with some manners!!!!  What ever happened to the customer always being right?  I was a regular customer there, but after this experience, I'll never step foot in a Petland again.  That's a loss for them, because I'd planned on someday purchasing a puppy for my daughter from there.    


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